IT Support Apprentice - 12560 Palletways UK Ltd

Currently recruiting for an IT Support Apprentice to work within their growing IT Department. The previous 6 IT Apprentices now have full time roles. This role has become available is due to expansion of the team. They fully expect the successful applicant for this current apprenticeship to progress and have a successful career with the business.

Sign in to apply

Closing date: 30 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday-Friday, 9am-5:30pm

    Total hours per week: 37.50

  • Apprenticeship duration

    15 months

  • Possible start date

    06 Nov 2017

  • Date posted

    17 Aug 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Main role/ responsibilities 
This is an IT Support Apprenticeship and you will be trained to carry out the following duties:

  • Build and deploy desktop and laptop computers
  • Maintain the Windows deployment environment
  • Configure and deploy all mobile devices including phones and tablets
  • Maintain the business MDM solution
  • Configure and deploy network equipment such as access points and firewalls
  • Creating user accounts, reset passwords, create groups etc.
  • Strive and demonstrate passion for the job by looking for and contributing to areas within the business for continuous improvement where IT can assist with guidance or solutions

Requirements and prospects

Desired skills

Qualities / essential requirements
•    Motivated to work & learn, positive attitude
•    Adaptable and able to use own initiative
•    Good telephone manner
•    Good reading and writing skills
•    Excellent communication skills

Personal qualities

Someone with an enthusiastic and professional attitude and a commitment to learning new skills.

Qualifications required

3 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above

Future prospects

Benefits A full time role, progression, potential for further training opportunities with QA Apprenticeships.

Things to consider

Important Information “QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

About the employer

Employer Description My client are a large successful distribution firm, with operations throughout Europe. Their brand has high level of customer satisfaction ratings, due to their well-trained staff and connectivity throughout the UK and Europe.


Palletways UK Ltd


Fradley Distribution Park, Wood End Lane


WS13 8NE

You must have JavaScript enabled to view a map of the location

Training provider

Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.

Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider


Applications for this apprenticeship are being processed by QA Limited


0345 074 7825

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.

Sign in to apply

Closing date: 30 Oct 2017