Leisure Assistant Apprenticeship Charters Leisure & Recreation Centre

Are you looking to start a career in the leisure industry? Charters Leisure Centre are offering a Leisure Assistant Apprenticeship and are looking for enthusiastic individuals to join their team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Oct 2017

Apprenticeship summary

  • Weekly wage

    £112.00

  • Working week

    32 hours per week inc. evenings and weekends

    Total hours per week: 32.00

  • Apprenticeship duration

    12 months

  • Possible start date

    30 Oct 2017

  • Date posted

    17 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001298459

  • Positions

    1 available

Are you looking to start a career in the leisure industry? Charters Leisure Centre are offering a Leisure Assistant Apprenticeship and are looking for enthusiastic individuals to join our team. 

This is a 12-15 month apprenticeship, training will be provided to work towards a Level 2 in Leisure Operations.

This will be a varied role within the club and your main duties will include:
• Preparing activity areas to include the safe setting up/dismantling of equipment and ensuring that all equipment is stored safely and securely when not in use. 
• Monitoring and helping to maintain a safe and comfortable leisure centre environment by implementing organisational maintenance schedules. 
• Ensuring the highest possible standards of hygiene and cleanliness are maintained by carrying out routine and other cleaning tasks when required. 
• Assisting customers with enquires in a friendly and effective manner, proactively developing and maintaining high standards of customer care. 
• Resolving customers’ problems, including situations where there is disagreement over the actions and outcomes involved. 
• Working as part of a team to ensure the smooth operation of the facility. 
• Following Normal and Emergency Operating Procedures. 
• Accurately filling in forms or reports relating to their normal duties. 
• Taking occasional responsibility for the induction and development of new members of staff. 
• Meeting the training and development requirements of the job role. 
• Working within the job role description at this level, recognising the standards and professional limitations that this provides, referring to appropriate members of staff for guidance and support. 
• Carrying out regular cleaning and maintenance regimes

A Recreation Assistant is responsible for the cleaning, preparation and general safety of areas in a sport and recreation facility. In ‘dry-side’ facilities there may be a greater emphasis on the setting up, taking down and storage of equipment. In both cases Recreation Assistants are the first point of contact with customers and will need strong communication and social skills.

Through work experience, coaching, training and development (both practical and vocational),  and from completing a structured learning programme to obtain work related qualifications, develop and demonstrate both an understanding of and capability to carry out the activities of a practising Leisure Assistant.


Requirements and prospects

Desired skills

  • The ability to deal with customers and their queries’ and concerns with tact and sensitivity as well as the ability to promote, market & sell the service and centre.
  • The ability to work as part of a team and deliver high quality service with minimal supervision in potentially pressurised situations 
  • The ability to control a group of pupils within coaching sessions 
  • Good written and verbal communication skills and IT literate

Personal qualities

Ability to work well within a team

Qualifications required

No qualifications required.

Future prospects

On going development and training

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early. The Apprenticeship National Minimum Wage (ANMW): From April 2017 the ANMW was set at £3.50 per hour. This applies to 16-18 year old apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

With state of the art equipment and enthusiastic staff on hand to help you, our gym is the perfect place to get fit! You can pay separately each time you go, or for a great deal you can sign up to our expressions fitness membership and gain exclusive benefits. Some of which include; a free induction with a fully qualified gym instructor, as well as unlimited access to swimming*, health suites* and fitness classes*. We want you to get the very best out of your membership and that’s why we offer a personalised plan to help you improve and reach your health and fitness goals.

Employer

Charters Leisure & Recreation Centre

Address

Charters Road

Ascot

SL5 9QY

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Training provider

- Level 2 Diploma in Leisure Operations
- Functional Skills in Maths, English and ICT (if applicable)

Apprenticeship framework

Leisure Operations and Leisure Management

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd

Contact

Holly Odey


Other information

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.30 per hour (From October 1st 2016 this will be increasing by 3% to £3.40 per hour). This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

Pay to be discussed in more detail at interview stage.

Employer's Application Instructions

Please click on the link to apply


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Oct 2017