Baltic Training and Innvotech are excited to be recruiting for an IT Technical Support Apprentice to join their team based in Houghton-le-Spring

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday 9am-5.30pm

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    01 Oct 2017

  • Date posted

    15 Aug 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

About Apprenticeships 
A wise man once said, “The bigger the challenge, the bigger the opportunity to grow” Apprenticeships are built around this principle. Apprenticeships are not an easy way out, they are a commitment and a journey on which you will learn to overcome challenges and breakdown barriers.
With the help of employers, an apprenticeship offers a structured and practical approach to learning. You will train in way that supports you, while you develop the skills you need to be successful in the fastest growing sector in the UK. If you’re looking to revolutionise the way you learn, you are looking for an apprenticeship.

You will be working alongside existing staff and be mentored and trained to carry out the following duties

  • Installing software on PCs
  • Troubleshooting issues within networks
  • Ensure that virus protection is kept up to date.
  • Maintaining networks and servers, responding to any problems accordingly.
  • Provide on-site and remote support to customers ensuring a high level of service is provided.

Requirements and prospects

Desired skills

  • Great organisational and communication skills.

Personal qualities

  • Use own initiative to identify work and problems.


Qualifications required

  • 5 GCSE’s A-C grades, including Math’s and English.

Future prospects

Upon completion of the 12 month programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our level 4 programme and take your training even further.

Things to consider

Salary, hours and benefits £150.00 per week Full time (37.5 Hours per week) Location and travel The role is located in Houghton-le-Spring close to local bus services, and easily accessible from both Durham and Sunderland. About Baltic Training Baltic Training are the only apprentice and training provider that offer a completely tech-focused, tech driven training solution. We know there are dynamic, eager, young people out there. Young people who love this fast moving world, just as much as we do. They just need to transform that passion into the skills that employers need. So that’s exactly what we help them to do. If this sounds like the role for you, get in touch! When we receive your application, the talent scout for your area will be in touch to guide you through the next stage of the application process. Good luck and we hope to hear from you soon

About the employer

Innvotech offer IT solutions by focussing on the individuality of each of their clients. Their talented team work with partners such as NimbleStorage and Office 365, providing extensive knowledge to give peace of mind to their clients that all of their requirements will be addressed.




Evolve Centre

Cygnet Way

Houghton Le Spring


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Training provider

  • Level 3 Advanced Apprenticeship in ICT
  • Level 3 Advanced Diploma in ICT Systems and Principles
  • CompTIA A+
  • ITIL Foundation
  • Cloud Services and Disaster Recovery
  • Coding and Logic
  • Level 2 Functional Skills (Literacy, Numeracy and ICT)

Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider


Applications for this apprenticeship are being processed by Baltic Training Services Limited


Jake Pearson 01325731053

Employer's Application Instructions

Please follow the link to apply.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2017