Customer Service Engineer Apprentice REF: LS087 COPIER SYSTEMS LIMITED

Are you interested in a career in Customer Service? Are you a people person? Do you ooze enthusiasm? Are you hard working? If you believe you are the right person for this role then apply now!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Sep 2017

Apprenticeship summary

  • Weekly wage

    £122.50

  • Working week

    Shifts TBC

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    02 Oct 2017

  • Date posted

    16 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC091057328

  • Positions

    1 available

Apprenticeship Funding - For eligibility please speak to us directly.

The Role
Are you interested in a career in Customer Service? Are you a people person? Do you ooze enthusiasm? Are you hard working? If you believe you are the right person for this role then apply now!

Duties Will Include

  • Providing technical support to customers both over the telephone and remotely
  • Liaising with suppliers in regards to warranties and faults
  • Liaising with client companies IT department
  • Understanding the benefits of various printing solutions in order to inform and advise customers
  • Maintaining a positive and professional customer services impression
  • Following rules to deliver customer service
  • Performing workshop repairs and refurbishments when required
  • Setting up new equipment and performing installations

 


Requirements and prospects

Desired skills

  • Communicate effectively internally and externally
  • Exceptional attention to detail

Personal qualities

  • People person
  • Enthusiastic
  • Hard working
  • Professional attitude
  • Willingness to learn new skills

Qualifications required

  • No formal qualifications are required

Future prospects

Progression onto a higher level qualification

About the employer

This business have the experience and knowledge to supply the best business photocopier solutions. The photocopiers which they supply have the ability to print, copy, scan and fax.

Employer

COPIER SYSTEMS LIMITED

Address

Junction 38 Business Park

Huddersfield Road

Darton

Barnsley

S75 5QQ

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Training provider

The successful candidate will study a Level 2 qualification in Customer Service. This will be aided by an Assessor who will carry out all assessments as work based learning, within the workplace.

Apprenticeship framework

Customer Service

Training provider

The Source at Meadowhall

Applications for this apprenticeship are being processed by Meadowhall Centre Ltd

Contact

The Source Skills Academy


Other information

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.50 per hour. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

Employer's Application Instructions

Please apply via the following link


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Sep 2017