Apprentice Communications Officer Portman Logistics Ltd

This is a great position to work within the logistics sector for a well-known haulage company based in Bury St Edmunds. They require someone to join their growing team to work as an apprentice communications officer.

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Closing date: 25 Oct 2017

Apprenticeship summary

  • Weekly wage

    £212.50

  • Working week

    Mon – Fri 8.00am to 5.00pm, 30 minutes lunch. Will be required for occasional Saturdays.

    Total hours per week: 42.50

    (the hours are based on the candidate being over 18)

  • Apprenticeship duration

    18 months

  • Possible start date

    30 Oct 2017

  • Date posted

    14 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001297337

  • Positions

    1 available

This is a great position to work within the logistics sector for a well-known haulage company based in Bury St Edmunds. They require someone to join their growing team to work as an apprentice communications officer.

The business views this role as an integral part of the business and are looking for the right individual to come in, succeed in the role and progress further within the business.

The role will comprised mainly of customer service duties but will also involve some general administrative tasks. These will comprise of:

  • Tracking deliveries.
  • Obtaining driver reports.
  • Calling and updating drivers.
  • Calling drivers ensuring they have arrived at location.
  • Ensuring the driver gets paperwork signed and completed.
  • General customer enquiries.
  • Updating customers on delivery dates.
  • Informing customers on the availability of haulage.
  • Welcoming any visitors.
  • Send and receive emails.
  • Passing on calls and messages to colleagues.
  • Processing orders onto system.
  • Data input.
  • Filing.

Requirements and prospects

Desired skills

  • Good communications skills.
  • Good IT skills.

Personal qualities

  • Confident.
  • Presentable.
  • Friendly.
  • Good Telephone Manner.
  • Punctual.
  • Hard Working.

Qualifications required

  • None required.

Future prospects

The business is looking for someone to progress to a more senior role in the long term future with the possibility of further qualifications available.

About the employer

LOGISTICS and GENERAL HAULAGE services from all UK ports, is an integral part of our service, providing unrivalled reliability at a competitive price. We supply high levels of, flexibility, customer service and efficiency to meet the demands of our varied customers. Portman Logistics, provide a dedicated container logistics service with its own fleet of vehicles for its growing portfolio of customers and is firmly established as a provider of excellence. Portman Logistics is a privately owned Company. The Managing Director, Paul Oven has 20 years experience within the container logistics and haulage industry.

Employer

Portman Logistics Ltd

Address

Unit 40

Rougham Industrial Estate

Bury St. Edmunds

IP30 9ND

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Training provider

As well as on the job training you will complete a Customer Services Practitioner Level 2 apprenticeship standard. This may also include functional skills in English and Maths at level 1 and/or 2 depending on prior qualifications.

You will work towards:

  • Customer Services Practitioner Level 2 Apprenticeship Standard.

Functional Skills in English and Maths:

  • No functional skills to be completed if you have obtained a GCSE C and above or equivalent.
  • Functional Skills level 2 will be completed, if you have obtained a GCSE D or E grade, functional skills level 1 or equivalent.
  • Functional Skills level 1 will be completed, if you have not obtained any equivalent qualifications. Upon completing level 1 functional skills you will progress onto level 2.

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

Skills Edge

Applications for this apprenticeship are being processed by Skills Edge

Contact

Calvin Goodson 07969898364 calvin.goodson@skillsedge.co.uk


Before you apply

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Closing date: 25 Oct 2017