Business Administrator Apprentice BALFOUR BEATTY LIVING PLACES LIMITED

An exciting opportunity for an apprentice to join our multi skilled team within the Operations Control Centre. Duties will include dealing with customers over the telephone, planning and scheduling work to the provision and presentation of data.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday 8.30am - 5pm

    Total hours per week: 40.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    15 Oct 2017

  • Date posted

    11 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Your responsibilities would include: 

  • Managing and prioritising workloads to meet required deadlines within the Contract.
  • Support to Operations Control Centre on a daily basis by picking up the overflow calls, queries and covering customer services and communications.
  • Assisting Works Planners and Programmers in the use of the works management system to plan defects for work gangs and liaising with operational staff to ensure works take place.
  • Assisting in the production of data and reports to demonstrate positive performance and identify improvement opportunities.
  • Providing support in the production of statutory plans.
  • Ensure accuracy of data and compliance with requirements of systems.
  • Adhere to quality systems relevant to work area, supporting other areas of the business where appropriate.
  • Comply with the businesses’ health and safety policies.

Requirements and prospects

Desired skills

You will have a minimum of 5 GCSE’s A*-C including Maths & English or equivalent coupled with an interest in Business Administration and Customer Service

  • Knowledge of Windows and MS Office to include Word, Outlook, PowerPoint and Excel

Personal qualities

  • You will have a have a friendly, flexible approach to your working day and a willingness to work with and support colleagues
  • You will have an enthusiastic, engaged attitude and eagerness to learn and develop personally and professionally

Qualifications required

You will have a minimum of 5 GCSE’s A*-C including Maths & English or equivalent coupled with an interest in Business Administration and Customer Service

Future prospects

Potential for full time employment for the right candidate based on successful completion of the apprenticeship.

Things to consider

Transport - please consider how you will travel to and from the location.

About the employer

Balfour Beatty Living Places works in partnership with local authorities to maintain and manage the roads, street lighting and public realm infrastructure modern communities and economies need. Building close, long term relationships, we use our expertise and resources to deliver sustainable value for money contracts covering a number of vital local services. With significant experience in delivering roads maintenance, street lighting, public realm improvements, traffic management and winter maintenance, our teams focus on providing exceptional customer service and take innovative approaches to minimise disruption to local residents, businesses and the environment.




Unit 3a

Thorn Business Park



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Training provider

Business Administration Level 2 qualification will be delivered by Riverside Training to validate your knowledge, skills and competency in Business Administration.

IT Functional Skills Level 2.

Functional Skills in Maths and English if required.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Riverside Training Ltd


Louise Beizsley 01432 359244

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Closing date: 30 Sep 2017