Apprentice Workshop Technician Chorus Solutions Ltd

As one of the Workshop Technicians you’ll be responsible for maintaining the operation of the company goods in/goods out procedures. You will be configuring client hardware for their specific needs and requirements.

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Closing date: 07 Oct 2017

Apprenticeship summary

  • Weekly wage

    £187.50

  • Working week

    Monday – Friday 9-5

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    10 Oct 2017

  • Date posted

    10 Aug 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001295646

  • Positions

    1 available

 KEY RESPONSIBILITIES

  • Handle and build IT equipment for 40+ key clients
  • Configure desktop computers and laptops using specific build processes. This includes; unboxing the new machines, loading an operating system onto them, installing our standard software, logging the user in and configuring their profile
  • Manage and book the workshop deliveries arriving at the business
  • Organise and prioritise your daily tasks to ensure maximum productivity
  • Maintain the cleanliness and organisation of the workshop
  • Ensure our processes are kept up to date and uploaded on to our knowledgebase
  • Carry out site visits to deliver and install hardware
  • Responsible for providing effective customer service and communication with 3rd parties and clients at all times
  • Develop a good understanding of our client base whilst building and maintaining good client relationships
  • Maintain awareness of and follow the company procedures and guidelines, including security, regulatory and quality related matters
  • Comply with all relevant legislative and legal requirements, including industry regulations, employment law, Data Protection and Health and Safety
  • Undertake any other duties as reasonably requested

Requirements and prospects

Desired skills

Required:

  • Previous IT experience
  • IT hardware knowledge
  • Be able to deliver exceptional customer service
  • Excellent organisational skills
  • Team player with good interpersonal and communication skills
  • Positive attitude with a ‘can do’ approach
  • Ability to remain calm in a pressured environment
  • Reliable, good work ethic and willingness to learn

Desired:

  • 2+ years IT experience
  • IT related education

Personal qualities

  • Friendly
  • Hardworking
  • Passionate about IT

Qualifications required

A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Future prospects

Possible progression to level 4.

Things to consider

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.50 per hour. This is the legal minimum pay per hour applying to 16-18-year-old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies. It is highly important that you do not contact the Employers directly – any attempt of this may invalidate candidate’s application. Should you have any queries regarding your Application or the job itself, please contact your 3aaa Training Academy.

About the employer

About us We are Microsoft and Umbraco Gold Partners, based just outside of Bristol providing a wide range of technology solutions and services, including: IT managed services, Office 365, Microsoft Dynamics 365 (CRM), SharePoint, Umbraco website development, UX design and creative services. Our Accreditations and Partners We work hard to gain a wide range of accreditations and build strong partnerships with industry-leading vendors and suppliers. We are Microsoft Gold Partners and Umbraco Gold Partners and also work with many other organisations to provide the best solutions for our clients. You can see all of our accreditation and partnerships here.

Employer

Chorus Solutions Ltd

Address

Hydrex House

Serbert Way

Bristol

BS20 7GD

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Training provider

Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Bristol for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals.

The qualifications consist of:

  • Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
  • L3 Diploma in ICT Professional Competence
  • L3 Extended Diploma in ICT Systems and Principles
  • Level 2 Functional Skills English, Maths, ICT (if applicable)

Apprenticeship framework

IT, Software, Web & Telecoms Professionals

Training provider

ASPIRE ACHIEVE ADVANCE LIMITED

Applications for this apprenticeship are being processed by ASPIRE ACHIEVE ADVANCE LIMITED

Contact

applybristol@3aaa.co.uk


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Closing date: 07 Oct 2017