Customer Service Assistant Apprentice Give As You Live Limited

We are looking for an enthusiastic person to join our team as a Customer Service Assistant. The role will include business administration and customer service.

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Closing date: 29 Sep 2017

Apprenticeship summary

  • Weekly wage

    £150.00

  • Working week

    Monday - Friday 9.00am - 5.30pm with 1 hour for lunch

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    01 Oct 2017

  • Date posted

    14 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001295591

  • Positions

    1 available

Duties include:

  • Answering calls and directing to correct employee
  • Assisting with user calls.  Helping and resolving issues
  • Respond to customer emails
  • Assist customers via live chat
  • Taking messages
  • Attending team meetings
  • Liasing with different teams
  • Adhoc admin

Requirements and prospects

Desired skills

  • Excellent telephone manner
  • patient
  • tech.savvy
  • confident
  • good IT skills
  • excellent communication skills

Personal qualities

  • Enthusiastic
  • Self motivated
  • Patient

Qualifications required

GCSE A-C in English and Maths, or equivalent

Future prospects

Full-time position maybe available

Things to consider

Must be able to drive as there is no local transport. Parking available on site

About the employer

Give as you Live is a fundraising platform that helps raise money for UK charities. So far they have raised over £8.5 million

Employer

Give As You Live Limited

Address

Basepoint Business Centre

Crab Apple Way

Evesham

WR11 1GP

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Training provider

  • Level 2 NVQ in Business Administration
  • L1 Functional Skills in English and Maths, if required
  • Employee Rights and Responsibilities
  • PLTS

Apprenticeship framework

Business and Administration

Training provider

WARWICKSHIRE COLLEGE

Applications for this apprenticeship are being processed by Warwickshire College, Evesham


Before you apply

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Closing date: 29 Sep 2017