Apprentice Marketing and Communications Assistant Brothers of Charity

To provide effective and efficient marketing and communications support to the organisation. Duties include general clerical and receptionist cover. Project a professional company image through in-person, electronic and phone interaction

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Closing date: 25 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday- Friday 9-5

    Total hours per week: 35.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    26 Sep 2017

  • Date posted

    11 Aug 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Main Duties:

  • To assist with all marketing and communications administrative tasks including updating the website, intranet and social media accounts.
  • To assist with the accurate entry and monitoring of information for the Marketing and Communications team.
  • To prepare and send out marketing packs as and when required
  • To support with filing and photocopying etc.
  • To assist in the ordering of stationery and other equipment as required
  • To assist in the facilitation of meetings and take minutes when required
  • To provide cover for reception when necessary
  • To assist in the creation, maintenance and continual improvement of office systems and databases, both hard copy and electronic
  • Responsible for own personal learning and development/CPD in line with service policies and procedures.
  • Promote a diverse and inclusive workforce which is free from any discriminatory practice.
  • Work within designated compliance and quality assurance frameworks as required by the service (SP QAF, CQC, CSE, IiP etc).
  • Represent the service in a professional and confidential manner building positive relationships with external stakeholders.
  • Adhere with section 7 of the Health and Safety at Work Act to take reasonable care of own health and safety and that of others who may be affected by their acts and omissions
  • Any other duties appropriate to this post, as necessary or as requested


In the course of your duties you may have access to confidential information about company business. It must be stressed that under no circumstances must this information be communicated to anyone other than authorised persons.

Requirements and prospects

Desired skills

  • ICT skills
  • Good Communication skills
  • Good Organisational Skills
  • Knowledge of Microsoft office applications, particularly Word and Excel
  • Understanding of marketing processes including website content management systems and social media
  • Ability to work in a confidential and professional manner
  • Ability to work well alone and as part of a team

Personal qualities

  • Previous experience of an office environment
  • Must be able to work flexibly across organisation
  • Must have commitment to maintain high customer care standards

Qualifications required

  • GCSES A-C  (or equivalent) in Maths and English are ESSENTIAL
  • An ICT QUALIFICATION is desirable
  • Previous office experience or a Level 2 in business administration is highly desirable

Future prospects

Possibility of being kept on in a permanent position following successful completion of apprenticeship

Things to consider

Please bear in mind that short-listing will be undertaken against the evidence presented by you of how you meet the essential criteria detailed in the person specification.

About the employer

Brother's of Charity aim is to ensure all people have opportunities to learn and develop their individuality, to lead their lives as independantly as possible, and that everyone is treated with equity, dignity and respect.


Brothers of Charity


Thingwall Hall

Thingwall Hall


L14 7NZ

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Training provider

  • Level 3 Business Administration
  • Employer rights and responisbilites
  • Functional skills if needed

Apprenticeship framework

Business and Administration

Training provider

Liverpool Community College

Applications for this apprenticeship are being processed by The City of Liverpool College


Nicola Ward

Before you apply

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Closing date: 25 Sep 2017