IT Support Apprentice ORTHO-CARE (U.K.) LIMITED

Due to the demanding workloads and continuing growth and expansion of Ortho-Care’s ambitious developments, we are looking to add an additional member to our IT team.

Sign in to apply

Closing date: 30 Oct 2017

Apprenticeship summary

  • Annual wage

    £16,000.00

  • Working week

    Shifts TBC

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    13 Nov 2017

  • Date posted

    10 Aug 2017

  • Apprenticeship level

    Higher Level Apprenticeship

  • Reference number

    VAC001295453

  • Positions

    1 available

The successful candidate will have a rare opportunity to join a growing and very respectable supplies company, supporting the company’s staff with technical hardware software issues, as well as training and development needs. The successful candidate will show an enthusiastic approach to problem solving and data analysis in an array of first line support cases, taking ownership of installation and maintenance.

Candidates should have some experience in IT support or working in a helpdesk environment but this is not essential, as full job training will be given.The successful candidate will be part of the technical team supporting and dealing with first based issues and development of requirements including but not limited to:

  • Computer hardware and Software,
  • Phone systems,
  • Backup monitoring,
  • Network patching,
  • Data extraction, 
  • Report writing.

Reporting to and working alongside the IT manager; Successful candidates must show willingness to work with her on day to day bases. Above all else we are seeking a confident individual that has the potential to learn and grow.  

In turn, the successful applicant will be offered a fantastic opportunity to join a busy team with expert training and development opportunities provided by our experienced IT experts of 20+ years and third party professionals.


Requirements and prospects

Desired skills

  • Technical Skills.
  • Problem solving.
  • Mathematical understanding.
  • Communication skills.
  • Able to diagnose and resolve staff IT issues successfully.
  • Work with sensitive data and information with complete discretion.
  • Working knowledge of windows operating systems, MS office 2010,2013, 2016, Sophos Antivirus, and Apple macs. 
  • Relevant experience in a helpdesk based role or office based environments.
  • Further education or equivalent in IT based education.

Personal qualities

  • Punctual.
  • Works with discretion.
  • Well organised.
  • Dedicated.
  • Professional manner.
  • Has a genuine interest in Information Technology, problem solving and career progression. 
  • Can handle responsibility. 

Qualifications required

5 GCSEs at grades A*- C or equivalent (including English Language and Maths)

Future prospects

The role offers long term security and the opportunity to progress into a permanent position.

About the employer

Since our beginning in 1982, Ortho-Care have grown to become one of the largest independent orthodontic supply companies in the UK. With over 40 staff dedicated to customer service and a full range of consumable orthodontic products.

Employer

ORTHO-CARE (U.K.) LIMITED

Address

1

Riverside Estate

Shipley

BD17 7DR

You must have JavaScript enabled to view a map of the location


Training provider

The Estio Training programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.

Learners will receive ten weeks of intensive training. Whilst in the workplace, apprentices will also receive continual assessment, and help and guidance from a dedicated trainer who will be there to ensure that they get the most from their work experience.

This apprenticeship will give you a Level 4 Data Analyst Standard with training in areas such as:

  • Functional skills, Maths L2 and English L2
  • Spreadsheet Software
  • Data Analysis Tools
  • Project Management and Data Analysis
  • Introduction to Data Structures
  • Database Design Concepts
  • Data Analysis Concepts

Some of these modules will include an option to take an examination in order to receive a professional certificate.

Apprenticeship standard

Digital Industries > Data Analyst

Training provider

Estio Training

Applications for this apprenticeship are being processed by Estio Technology Recruitment Ltd

Contact

Alex Christodoulou 01133500333 alex.christodoulou@estio.co.uk


Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.


Sign in to apply

Closing date: 30 Oct 2017