Customer Service Apprentice Level 2 Bolton Area Divers

We are currently advertising a great opportunity for an apprentice in customer service.

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Closing date: 02 Oct 2017

Apprenticeship summary

  • Weekly wage

    £140.00

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    40 hours per week. Monday - Saturday, with day off during the week.

    Total hours per week: 40.00

  • Apprenticeship duration

    18 months

  • Possible start date

    09 Oct 2017

  • Date posted

    09 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001295184

  • Positions

    1 available

As a Customer Service Apprentice you will be working in the retail shop. You will be undertaking duties which include:

  • Dealing with customers either face-to-face, on the telephone or by email
  • Dealing with on-line customers
  • Data entry
  • Stock control
  • Enhance customer experience of training programmes
  • Surface support for scuba diving sessions
  • Working effectively in a busy environment 

Requirements and prospects

Desired skills

  • Good organisational skills
  • Ability to multi-task
  • Good telephone skills
  • Good communication skills
  • Good customer service skills
  • Great grammar and spelling

Personal qualities

  • Outgoing personality
  • Polite
  • Good time keeping
  • Hardworking
  • 'Bubbly' personality
  • Professional approach
  • Attention to detail
  • Genuine interest in learning to scuba dive

Qualifications required

  • GCSE Match and English grade A-C or equivalent preferred

Future prospects

Further progression within the company.

Things to consider

Please ensure you complete the application in full, as this is the first impression an employer receives of you. To ensure you have checked all spellings (and used Capital letters), it may be of benefit to use a word document and paste on to the application, thus making multiple applications easier. If you need any further assistance or information on this vacancy please email Apprenticeships@boltoncc.ac.uk remembering to quote the vacancy title. The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

About the employer

Bolton Area Divers was established in 1996 and was initially situated on Tonge Moor Road in the town. We moved to the Sharples Avenue shop in early 1999, then moved on to our current premises, pictured opposite, on Tennyson Street in early 2004. Bolton Area Divers Ltd continues to provide first class PADI diver training and recreational diving club events, including club trips and social events.

Employer

Bolton Area Divers

Address

Unit 10a

Unit 10a

Darley Street

Bolton

BL1 3DX

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Training provider

  • Fuctional Skills Maths and English.
  • Level 2 Customer Service Practitioner Standard.

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

BOLTON COLLEGE

Applications for this apprenticeship are being processed by Bolton College

Contact

Alicia Potts 01204 482030 apprenticeships@boltoncc.ac.uk


Before you apply

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Closing date: 02 Oct 2017