Apprentice Admissions Administrator ROEHAMPTON UNIVERSITY

You will work within a centralised admissions team which forms part of the Recruitment, International and Admissions Department. Your role will involve administrative work such as data entry, printing, filing, post etc. You will also handle enquiries, largely in the form of emails and phone calls, from applicants and enquirers.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 Sep 2017

Apprenticeship summary

  • Weekly wage

    £17,804.00

  • Working week

    35 hours per week 9am - 5pm Monday - Friday

    Total hours per week: 35.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    27 Sep 2017

  • Date posted

    09 Aug 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001295001

  • Positions

    1 available

The Admissions Assistant will work within a centralised admissions team which forms part of the Recruitment, International and Admissions Department. They will support the activities of the Admissions Officers. This will involve administrative work such as data entry, printing, filing, post etc. They will also handle enquiries, largely in the form of emails and phone calls, from applicants and enquirers. 

  • To enter information on applicants onto the Student Records Systems
  • To monitor Admissions email accounts and answer queries. 
  • To answer incoming telephone enquiries to the Admissions Office and refer to other staff if necessary
  • To ensure that the office filing systems are maintained
  • Communicate with applicants and their representatives regarding the application process and their application.
  • To assist with the arrangement of interviews, including attending interview days
  • To assist with processing electronic applications and liaising with academic staff
  • To provide administrative support to the Admissions Officers
  • To undertake such duties within the Admissions Office as may be reasonably required by the Head of Admissions

Requirements and prospects

Desired skills

  • The ability to pay attention to detail and work with a high degree of accuracy.
  • A flexible approach to work, with the ability to organise own workload and prioritise between tasks.
  • All round IT skills –ability to use Microsoft packages competently (Word, Excel, databases, PowerPoint and Outlook).
  • Administration skills to plan and organise your time effectively.
  • Be able to effectively produce reports and letters as and when required.
  • An understanding of the need for providing proactive and high level customer service.

Personal qualities

  • To be able to communicate effectively and with credibility to a diverse audience.
  • To receive, understand and convey information in a clear and accurate manner, e.g. advising enquirers.
  • Written communication skills: to be able to write reports, letters, emails clearly and grammatically.
  • Comfortable working in a busy customer focused environment.

Qualifications required

GCSEs (or equivalent) A*-C/9-4 grades in English and Maths.

Future prospects

This is an excellent opportunity to learn the necessary skills to become a proficient administrator. There be the option to progress onto further study within the organisation or with other companies.

Things to consider

There may be some weekend or evening work required. The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

About the employer

We offer our employees a distinctive working environment; a beautiful, green parkland campus situated in south-west London, approximately 30 minutes from central London. Our green campus offers excellent facilities for working and socialising. The campus environment helps create our close and supportive community of students and staff.

Employer

ROEHAMPTON UNIVERSITY

Address

Erasmus House

Roehampton Lane

London

SW15 5PU

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Training provider

Working alongside an experienced team of administrators you will learn the skills required to provide an excellent standard of administration. 

You will also attend Kingston College for your off the job training where you will work towards:

  • Level 2 NVQ Certificate in Business and Administration (OCR)
  • Level 2 Certificate in Principles of Business and Administration
  • Level 1 Functional Skills (where applicable)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)

Apprenticeship framework

Business and Administration

Training provider

KINGSTON COLLEGE

Applications for this apprenticeship are being processed by Kingston College

Contact

Rebecca Dalton


Employer's Application Instructions

Please apply with your CV in either word or pdf format. Applications received with either no CV or CVs in other formats may be rejected.


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 Sep 2017