Customer Service Apprentice Tile & Stone Medway

We are looking for an enthusiastic and motivated apprentice to assist our busy team in the day to day running of counter service. Ideally we would like to recruit someone who enjoys a varied role, speaking to customers and who is keen to learn all aspects of our business.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Sep 2017

Apprenticeship summary

  • Weekly wage

    £122.50

  • Working week

    Working 35 hours, between Monday to Friday.

    Total hours per week: 35.00

  • Apprenticeship duration

    53 weeks

  • Possible start date

    09 Oct 2017

  • Date posted

    11 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001294949

  • Positions

    1 available

***THE EMPLOYER HAS ASKED THAT YOU DO NOT CONTACT THEM DIRECTLY. DOING SO COULD JEOPARDISE YOUR APPLICATION***

If you do not meet the criteria for this position, your application will not be considered.

We believe that this is could be a real opportunity for the right candidate as we are hoping to teach our new apprentice all aspects of working for and running our business.

Some of the general duties will include :-

  • Meeting and greeting customers at our counter service
  • Answering phone calls from both customers and suppliers
  • Assisting with deliveries and stock taking
  • Loading and unloading new stock, where appropriate or necessary
  • Taking payments from customers and raising invoices.
  • Assisting with improving the companies’ online profile via Facebook, Twitter and other online advertising.

This can be a varied role and there are is much more we can teach the right person. 


Requirements and prospects

Desired skills

  • Good Communication skills
  • Eagerness to learn
  • Be able to work on own initiative

Personal qualities

Determined and keen to learn new skills.

Qualifications required

A*- D GCSE Grades in English and Maths or equivalent qualifications in these subjects.

Future prospects

• Potential for full time employment for the right candidate. • There are opportunities to progress from a Level 2 to a Level 3 qualification • Many employers retain apprentices in full/part time positions • The Qualifications you gain can also help you to get into higher education or other employment • Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies. Once the Apprenticeship has been achieved you will have the skills, abilities and experience to update and enhance your CV, to make it attractive to potential employers.

Things to consider

***THE EMPLOYER HAS ASKED THAT YOU DO NOT CONTACT THEM DIRECTLY. DOING SO COULD JEOPARDISE YOUR APPLICATION*** If you do not meet the criteria for this position, your application will not be considered. National Minimum Wage From 1st April 2017, the NMW for Apprentices is £3.50 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies. The wage for Apprentices applies to both time spent on the job plus time spent in training. INTERVIEW We will be interviewing candidates who meet the criteria as they apply and will recruit after a successful interview which may be before the closing date. Reality Check You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst awaiting for your first wages to be paid. Travel Information Nearest train station is Strood. Walking distance is 0.1 mile, takes 3 minutes. Bus number 174 towards Chatham (4 stops), takes 2 minutes. Walking distance is 0.7 miles, takes 13 minutes.

About the employer

Tile & Stone have been established for over 22 years and has built their reputation, supplying to both trade and retail customers with wall and floor tiles and accessories. Open 7 days a week, our friendly and expert team can provide expert advice and free planning services in order to give you all the assistance you need. With adhesive and grouts in stock and exclusive ranges, we provide free samples and free delivery helping make your decision an easier one.
Our store based in Rochester Kent, stock an extensive range of tiles from the UK's leading manufacturers.

Employer

Tile & Stone Medway

Address

Unit 13-14

Riverside Estate, Sir Thomas Longley Road

Rochester

ME2 4DP

You must have JavaScript enabled to view a map of the location


Training provider

On the job training with the employer whilst working towards the Apprenticeship Framework - consisting of the Intermediate NVQ Level, Personal Learning and Thinking Skills (PLTS) and the Employment Rights and Responsibilities (ERR) Workbook. It may be necessary for you to complete Functional Skills in Maths, English and ICT – subject to previous achieved grades.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Apprenticeship framework

Customer Service

Training provider

KENT COUNTY COUNCIL

Applications for this apprenticeship are being processed by Kent Training & Apprenticeships

Contact

Kent Training and Apprenticeships Business Support Team 0800 731 4297 KT&A@kent.gov.uk


Employer's Application Instructions

This employer has requested all applicants to apply through Kent Training and Apprenticeships online application system – Therefore, to apply for this position, please click on the link below and follow the online instructions.


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Sep 2017