Customer Service Practitioner Caruso Cafe Boutique

We are inviting enthusuastic individuals who are committed to learning new skills in customer services

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Closing date: 29 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Minimum 30 hours per week Monday to Sunday

    Total hours per week: 30.00

  • Apprenticeship duration

    16 months

  • Possible start date

    30 Sep 2017

  • Date posted

    08 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Dealing with customers face to face
  • Updating stock
  • Till work
  • Front of house duties
  • Food service - serving and preparation

Requirements and prospects

Desired skills

  • Self motivated
  • Be able to work on own initiative
  • Be able to follow guidlines and instructions
  • Good customer service skills

Personal qualities

  • Well presented
  • Good communications skills
  • Hard working and reliable
  • Able to work within a team

Qualifications required

No formal qualifications required

Future prospects

To progress onto the advanced apprenticeship

Things to consider

Apprenticeship National minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.50 per hour. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

About the employer

Grand Café ​Caruso is an authentic award winning Italian coffee bar, also voted 'best café ' in the Midlands. They provide a wide range of speciality coffees from cappuccinos, lattes and much more including their renowned hot chocolates. They offer an extensive menu of hot and cold food, freshly prepared on our premises.


Caruso Cafe Boutique



St Peters Way



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Training provider

Full on the job training and support will be provided to enable the successful applicabt to undertake the full range of duties required of the role. In addition, training weill also be provided towards the Apprenticeship in Customer Services Level 2 through in-house delivery

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider


Applications for this apprenticeship are being processed by NHTA Limited.

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.

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Closing date: 29 Sep 2017