Apprentice Sales Advisor Billabong

Do you have a passion for the Retail sector and delivering excellent customer service? Billabong-Braintree are looking for an Apprentice Sales Assistant to join their team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    35 hours per week, including weekends

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    30 Oct 2017

  • Date posted

    08 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

As the Apprentice Sales Advisor you will offer consistently outstanding service to every customer. You will professionally help customers by establishing customer needs, offering appropriate advice on a range of product choices, completing the sale professionally and accurately, and reviewing the sales process. The Apprentice Sales Advisor is to meet, or exceed individual sales targets to maximize store sales

Responsibilities of the Apprentice Sales Advisor include:

•    Undertake the 5.5 point sales process, consistently and effectively.
•    Utilise specialist product knowledge appropriately to maximise sales.
•    Work towards individual sales targets, with the aim of reaching store sales targets, and thereby increasing store conversion rate, average transaction value and items per customer.
•    Maintain the availability of merchandise effectively and creatively through re-stocking and replenishment.
•    Process sales, refunds and stock checks using the computerised till system.
•    Meet stock transfer requests accurately, efficiently and promptly.
•    Help to ensure that the store environment, stock rooms and team rooms are clean and that Health and Safety standards are met.
•    Receive deliveries of stock and ensure that they items are prepared appropriately for the shop-floor e.g. hanging and tagging, correct labelling etc.
•    Participate in monthly brand incentives.
•    Attend and positively contribute in team meetings. 
•    Communicate effectively and positively with other team members. 
•    Ensure that store housekeeping is of a high standard at the start and throughout the day
•    Assist with visual merchandising.
•    Adhere to Company Policy and Procedures at all times.
•    Perform regular stock replenishment duties.
•    Answer customer enquiries via telephone and in store.
•    Partaking in regular training on all brand within the store.
•    Engaging actively in ongoing performance review process.
•    Perform any other duties reasonably required by the Store Management team to help fulfil the day-to-day requirements of running the store, and to achieve store sales targets.

Requirements and prospects

Desired skills

•    Understanding of the importance of excellence in the provision of customer service
•    Demonstrable interest in at least one key area of 2S retail (fashion, snow sports, skate, surf)
•    Previous experience of working in a customer-facing/ service sector environment
•    Ability to take responsibility for own performance
•    Basic IT literacy
•    Proven experience of working effectively as part of a team 
•    Evidence of having used initiative to benefit others
•    Good written and verbal communication skills

Personal qualities

•    Willingness to learn and take ownership for own development
•    Be flexible with working hours – weekends and week days, late nights where permitted.

Qualifications required

No Qualifications Required.

Future prospects

Ongoing training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

Things to consider

All Apprentices work 35 hours per week (5 days out of 7). If the Apprentice is under 18, they will have their 2 days off together & if they are over 18, they will have 2 days off but they may not be together. This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. The Apprenticeship National Minimum Wage (ANMW): From April 2017 the ANMW was set at £3.50 per hour. This applies to 16-18 year old apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

Billabong International Limited is a surf company, primarily a clothing retailer that also produces accessories, like watches and backpacks and skateboard and snowboard products under other brand-names.




Unit 10a

Freeport Village, Charter Way


CM77 8YH

You must have JavaScript enabled to view a map of the location

Training provider

Level 2 Diploma in Retail Skills 
Functional Skills in English
Functional Skills in Maths
Functional Skills in ICT

Apprenticeship standard

Retail > Retailer

Training provider


Applications for this apprenticeship are being processed by Lifetime Training Ltd

Employer's Application Instructions

Please click on the link to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Oct 2017