Customer Service Apprentice Salop 4x4

Serving walk-in customers Answering telephone with enquiries Booking vehicles in for Service & Repair Ordering spares & parts from suppliers Invoicing customers for repairs and parts Using CRM System Taking payments

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Closing date: 27 Sep 2017

Apprenticeship summary

  • Weekly wage

    £135.00 - £150.00

  • Working week

    Monday - Friday 8.30am-5.00pm (Some Saturdays may be required)

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    28 Sep 2017

  • Date posted

    09 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001293020

  • Positions

    1 available

Duties include:

  • Serving in coming customers.
  • Booking in vehicles for service and repair.
  • Producing invoices.
  • Ordering spares and parts.
  • producing receipts.
  • Administration.
  • Receiving incoming telephone enquiries.

Requirements and prospects

Desired skills

  • Confident, out going personality.
  • Reliable.
  • Good telephone manner.
  • Well Presented.
  • A-C Maths/ English/ ICT.

Personal qualities

  • Cofident.
  • Reliable.
  • Well presented.
  • Good telephone manner.

Qualifications required

  • A- C GCES/ Functional skills or equivalents in Maths,English and ICT.

Future prospects

Can progress to customer service level 3.

About the employer

Salop 4x4, formally known as Stretton Land Rovers, has been providing a friendly and professional service in South Shropshire for over 30 years, firstly renovating ex-military series vehicles imported from Germany and Holland, through the years this has grown to accomodate all types of vehicles upto the modern marque & specialist off-road vehicles. UK - Our sales counter/parts department can supply many parts or accessories both trade and retail directly off the shelf or by midday the following business day, whether it be aftermarket, OEM or genuine Land Rover. Salop 4x4 are also able to offer full workshop facilities with diagnostics equipment, from basic servicing to total rebuilds, we have built an excellent reputation for providing our customers with what they want.

Employer

Salop 4x4

Address

Unit 11c

Centurion Park

Shrewsbury

SY1 4EH

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Training provider

  • Customer Service Level 2 Diploma.
  • Functional skills.
  • Maths Level 1.
  • English Level 1.
  • ICT Level 1.

Apprenticeship framework

Customer Service

Training provider

Nova Training

Applications for this apprenticeship are being processed by Nova Training Ltd

Contact

Carolyn Marson 07969090211 carolyn.marson@novatraining.co.uk


Before you apply

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Closing date: 27 Sep 2017