Business Administration Apprentice Risual It Limited

Working within our busy Operations division, Risual are looking for an Apprentice to provide a high level, professional service to the company as it continues to grow, whilst undertaking an apprenticeship in Business Administration.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage

    £236.00

  • Working week

    Monday to Friday, Shifts TBC

    Total hours per week: 37.00

  • Apprenticeship duration

    15 months

  • Possible start date

    02 Oct 2017

  • Date posted

    07 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001292664

  • Positions

    1 available

  • You will play a pivotal role in maintaining the Risual premises by undertaking daily checks of the facilities, engaging with external providers, ordering supplies and working with our handyman to keep the offices to a high standard for both our employees, customers and office visitors.
  • With Risual’s customer base continually growing, you will be involved in ensuring necessary contractual documentation is agreed and put in place between both parties, storing documentation securely and routinely reporting to ensure agreements do not lapse.
  • On a rota basis, you will act as the face of Risual, covering our Reception desk.
  • As a Receptionist, you will be responsible for welcoming all visitors to our offices and ensuring they are handled efficiently and with politeness. You will also take all incoming calls, transferring them to the relevant person within the business.
  • You will have additional responsibilities of collecting, sorting and distributing post and making arrangements for meetings, including hospitality. In short, you’ll be dealing with a wide range of internal and external stakeholders to help them with an equally wide range of queries.
  • You will also play a pivotal role in maintaining our operations case management system by raising cases and directing email queries to the relevant departments using our in-house system, as well as monitoring progress of cases to ensure timescales are met and a high level of customer service is maintained.
  • At Risual, we’re very aware of the carbon footprint our company makes,with employees based across the UK, you will help us to keep this as low as possible by helping our employees use public transport where possible by making travel and accommodation bookings on their behalf.

If you’re looking for a role where you will be involved in a variety of tasks, this role is for you.


Requirements and prospects

Desired skills

  • Excellent customer service skills.
  • Good attention to detail.
  • Ability to work confidentially.
  • Excellent timekeeping skills.
  • Good organisation skills.
  • Ability to work to deadlines.
  • Desire to be successful.
  • Eager to learn.

Personal qualities

  • Desire to help other people.
  • Punctual and professional.
  • Smart appearance.
  • Good communication skills.
  • Desire to be an ambassador for apprenticeships and the company.
  • Competent in using MS Office.

Qualifications required

  • Minimum of 5 GCSEs or equivalent at Grade C including Maths and English.

Future prospects

Further training opportunities may be available following successful completion of the apprenticeship.

About the employer

Risual are a dedicated, UK based, globally recognised IT Services organisation. Delivering business aligned consultancy, solutions and services based solely on the Microsoft platform. Winners of Microsoft UK Partner of the Year 2015, demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. Our sales team is one of the primary group of ambassadors for the company through interaction with customers and is at the forefront of ensuring ongoing customer satisfaction. Do you have a passion for ensuring customer satisfaction? Do you believe that technology can be at the heart of positive change? Do you thrive on solving customer challenges?

Employer

Risual It Limited

Address

12

Parker Court

Stafford

ST18 0WP

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Training provider

  • Level 2 Qualification in Business Administration.
  • Functional Skills in both Maths & English if required.

Apprenticeship framework

Business and Administration

Training provider

DERBY COLLEGE

Applications for this apprenticeship are being processed by Derby College

Contact

Sam Cartlidge sam.cartlidge@derby-college.ac.uk


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Closing date: 30 Sep 2017