Business Administration Apprentice Nurserycam Ltd

A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in business administration and customer service. Dealing with colleagues and customers both in the UK and around the world.

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Closing date: 30 Oct 2017

Apprenticeship summary

  • Weekly wage

    £160.00

  • Working week

    Mon - Fri 9am - 5pm

    Total hours per week: 37.50

  • Apprenticeship duration

    2 years

  • Possible start date

    31 Oct 2017

  • Date posted

    02 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001292335

  • Positions

    1 available

The role is dynamic and will involve assisting the team in varied aspects, including sales, customer support and administration.

Key Responsibilities:

  • Learn to deal with individuals to big corporate customers, from locally in the UK to customers around the world
  • Learn and develop interpersonal skills, building customer relationships and providing expertise, by involving in responding to enquiries from customers via telephone and email, meeting/greeting customers who come into the office
  • Prepare and submit customer quotations using price lists, product knowledge and customer’s requirement
  • Check and enter customer enquiries and orders onto company ERP system to record history and schedule tasks; e.g quote follow ups
  • Learn to project manage installation by liaising with customers and subcontractors
  • Learn and get involve in marketing activities: including website, Google advertising, social media campaign
  • Learn and develop basic IT skills as you provide support to customers            

Requirements and prospects

Desired skills

  • Be computer literate
  • Have a high level of written and spoken English
  • Be organised and able to work under pressure
  • Excellent attention to detail
  • Be able to work as part of a team

Personal qualities

  • Friendly and have good interpersonal skills
  • Motivated
  • Enthusiastic
  • Reliable

Qualifications required

GCSE in Maths and English (A*-C) or equivalent.

Future prospects

When you have successfully completed your apprenticeship, you may be given the opportunity to continue to the next level of your apprenticeship (eg. Level 3) or to progress into full time employment.

Things to consider

5 minute walk from bus stop. 10 minute walk from Blackwater train station Free on-site parking

About the employer

Nurserycam Ltd provides innovative, high technology products to customers in the UK and around the world, with offices in the UK and in the far east. Our products range from parental webcam (nurserycam.co.uk) and website design for the childcare sector (nurseryweb.co.uk), to people counting and footfall analytics to major retailers (footfallcam.com), to our award-winning, interactive Magic Mirror (magicmirror.me). We are a small, proudly made-in-UK innovative company, that has expanded to the global market.

Employer

Nurserycam Ltd

Address

7

Forbes Chase

Sandhurst

GU47 0FT

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Training provider

  • Edexcel QCF Diploma in Business and Administration Level 2
  • Functional Sklls Maths and English Level 1
  • 2 Workshops at College per month

Apprenticeship framework

Business and Administration

Training provider

BRACKNELL AND WOKINGHAM COLLEGE

Applications for this apprenticeship are being processed by Bracknell & Wokingham College

Contact

Janine Woodman 01344 766508 janine.woodman@bracknell.ac.uk


Other information

The National Minimum Wage (NMW) for Apprentices is £3.30 per hour. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The Wage for Apprentices applies to both time spent on the job plus time spent training.

Before you apply

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Closing date: 30 Oct 2017