Customer Service Apprentice REF: LS065 Cash Converters

This well respected business is looking to recruit an ambitious and self-motivated individual to join their team in this exciting store! You will have the confidence to deliver the ultimate customer experience in a diverse retail environment.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    37.5 Hours per Week. Monday to Saturday (09:00-17:00 Working 5 days out of 6)

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    16 Oct 2017

  • Date posted

    03 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Working alongside others to build rapport with customers 
  • Providing a high standard customer service 
  • Achieving sales, set targets and beyond
  • Working on the front and back counters serving customers
  • Merchandising the store windows
  • Keeping the store room organised
  • Assisting in store open days
  • Assisting with the online side of the business, i.e. uploading items, packing, etc
  • Working on the shop floor, meeting and greeting customers and identifying their needs
  • Keeping the store clean and tidy
  • Making sure stock bought in is tested and priced correctly

Requirements and prospects

Desired skills

  • Excellent work ethic
  • Motivated & Energetic
  • Outstanding communication and customer service skills
  • Be able to quickly build lasting relationships with customers
  • Confident in negotiating and product demonstrations
  • Strong numerical and written capabilities
  • A desire to be part of a successful team

Personal qualities

  • Strong Customer Service 
  • Someone with customer facing retail background
  • Eager to take on new challenges 
  • Passion to succeed 

Qualifications required

No formal qualifications are required

Future prospects

Progression onto a higher level.

About the employer

Traditional retail, buying and selling, sits at the heart of the Cash Converters offer, but more recently we have introduced a number of personal finance products such as pawn broking, cash for gold, cash advance and personal loans. As traditional forms of borrowing are becoming less widely available, people from all walks of life are realising the benefits of the various services offered by Cash Converters to meet short term financial requirements. Modern retailing practices, sharp fresh looking stores, professional management techniques, a strong commitment to ongoing training and high ethical standards all contribute to Cash Converters’ number one position in the UK and ensures that our customers are offered peace of mind across all of our products and services.


Cash Converters



High Street


S66 8LG

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Training provider

The successful candidate will study a Level 2 qualification in Retail. This will be aided by an Assessor who will carry out all assessments as work based learning, within the workplace.

Apprenticeship framework


Training provider

The Source at Meadowhall

Applications for this apprenticeship are being processed by Meadowhall Centre Ltd


The Source Recruitment Team 0114 263 6651

Employer's Application Instructions

Please apply via the following link

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Oct 2017