The Operations Clerk will work closely with operations specialists, performing general clerical duties to ensure locations operations flow smoothly.

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Closing date: 21 Oct 2017

Apprenticeship summary

  • Weekly wage

    £200.00 - £300.00

  • Working week

    Monday to Friday, 9:00 to 17:30 with a 1hr lunch break in between.

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    28 Oct 2017

  • Date posted

    03 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

The Operations Clerk works closely with operations specialists by performing general clerical duties to ensure locations operations flow smoothly. 

An Operations Clerk must:

  • Have good communication skills.
  • Have client service skills.
  • Be proficient in MS Office.
  • Be organised and detail oriented.
  • Have the ability to work in a fast pace environment.

Essential Job Functions:

  • Perform data entry.
  • Prepare standard reports & spreadsheets.
  • Collect, organise, record, and file information.
  • Perform Rating & Billing duties.
  • Handle specific operation invoicing.
  • Other duties as assigned.  

Requirements and prospects

Desired skills

  • Organised with great communication skills (both written and verbal). 
  • Attentive to detail with an analytical and problem solving approach.
  • Teamwork and the ability to adjust to a fast-paced work environment are essential.
  • Must be computer literate and exhibit critical thinking skills. 
  • Driving licence not required but would be helpful for commuting purposes.

Personal qualities

  • Positive “can do” attitude
  • Open to learning 
  • Can handle constructive criticism.
  • Ambitious
  • Team player
  • Honest
  • High sense of urgency
  • Problem solver
  • Enthusiastic
  • Inquisitive and willing to challenge the norm.

Qualifications required

  • Maths A - C at GCSE, or equivalent.
  • English A - C at GCSE, or equivalent.

Future prospects

Crane is an international company with over 100 offices worldwide. Top performing employees have many opportunities for career progression and even relocation (if desired). Our continuous growth ensures a steady influx of new roles that we always look to fill internally first.

Things to consider

Driving licence not required but would be helpful to the potential candidate for commuting purposes.

About the employer

August 7th, 2008. Crane Worldwide Logistics opened for business with a group of former senior EGL executives, including founder Jim Crane, with a vision to become a global player in the competitive global freight management and contract logistics services sector. Seven years later, Crane Worldwide has very quickly grown to more than $680 million in revenues with 113 locations in 25 countries. From the onset, Crane Worldwide set out to be different from the other players in the market by making your business smarter. We provide transparency to your global supply chain and provide the best service in the industry. These are the reasons why we are growing — because we challenge the norm. When Crane Worldwide was formed in 2008, we were convinced that superior people coupled with game-changing technology would transform the industry. Disrupting an old industry where innovation is rare has been a difficult task, but our team embraces this challenge and does this by living out our five Value Propositions: Our People; Our Service Execution; Our Technology; Our Compliance & Quality; and Our Account Management. Our customers drive our decisions and 100 percent satisfaction is our goal. Therefore, we are responsible to our customers, employees, partners, communities and our environment. We understand the urgency in today’s competitive market; and we are accessible anytime or anywhere. We also strive to be trustworthy in every facet of our business. We are open and honest and promise pro-active communications. Lastly, we are going to work with you to get things right the first time through questioning, analyzing, planning and following through on what we say.




Units 3-5

World Freight Terminal

Manchester Airport

M90 5UX

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Training provider

The apprenticeship programme will consist of:

  • A fully embedded induction programme delivered by the employer and Outsource
  • Allocation of an Outsource assessor who will carry out regular assessment, mentoring and support visits
  • Off the job training at one of Outsource’s training centres
  • On the job training delivered by the employer
  • Quarterly formal progress review meetings with the Outsource assessor and employer.

The apprenticeship will consist of the following elements:

  • National Vocational Qualification (NVQ) – This part of the qualification is assessed on the job through observations of performance, professional discussions, product evidence, professional discussions and Q&A sessions to judge job competency
  • Knowledge and Understanding – This part of the qualification is to ensure all the teaching and learning through on the job development and off the job training is retained and demonstrated through performance in your job role
  • Functional Skills – This part of the programme provides those apprentices who have not achieved GCSE’s in English and Maths the opportunity to gain a qualification in English, Mathematics and ICT. Those candidates that have achieved GCSE’s in these subjects may be exempt from taking functional skills
  • Employment Rights and Responsibilities (ERR).

Apprenticeship framework

International Trade and Logistics Operations

Training provider

Outsource Training Development

Applications for this apprenticeship are being processed by Outsource Training and Development


Outsource Training Development 084555199455 apprenticeships@outsourcetraining.org

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Closing date: 21 Oct 2017