Hospitality Management Development Apprenticeship - Harvester - Royal - Hanwell Royal (The)

Mitchells & Butlers, one of the UKs largest restaurant, pub and bar businesses, want you to join them. If you are looking for the opportunity to progress within a role that will help you climb the ladder to a Hospitality Management position – look no further. Join our team at Harvester.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Oct 2017

Apprenticeship summary

  • Weekly wage

    £174.90

  • Working week

    30 Hours per week incl. evenings and weekends

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    16 Oct 2017

  • Date posted

    02 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001291674

  • Positions

    1 available

Hospitality Management Development apprentices have the unique opportunity to develop their Hospitality skills and knowledge, throughout a 12 month structured training programme, whilst taking on an entry level, full time position, at Harvester.
Following on from 8 months spent with our kitchen team you will then spend the final four months in a guest facing role. At this point you choose whether you wish to continue your development towards the target role of either Kitchen Manager or Assistant Manager. This combination of experience gives you the grounding to really understand what it takes to manage a busy business.
As a Hospitality Apprentice, you're an essential cog to the running of the restaurant, pub or bar, so we are looking for applicants who are passionate about working their way up within a professional Hospitality environment and delivering the best possible customer-experience.
Note: This programme is available to apllicants 18+

Job Purpose:
To deliver great guest service and work well with the team to create a friendly, warm and welcoming environment with the key aim of ensuring our guests revisit us and recommend us to their family and friends.
Responsibilities included in this role:
• Learning from more experienced Team Members how to work/run a busy section
• Experience different areas of the business, by working in the kitchen and front of house, to build your skills and understanding of how to manage different elements of running a business
• Keeping the workplace hygienic and safe by undertaking various cleaning tasks
• Working effectively as part of a Hospitality team
• Give customers a positive impression of yourself and your organisation
• Greeting and seating guests
• Keep up to date with new products, menus and promotions
• Adhere to company policies and licensing laws
• Be involved with the team and contribute at all team meetings
• Carry out instructions as given by Management and Head Office
• Serving food at the table
• Serving alcoholic and soft drinks

18 - 20 £5.60  21+ £7.60


Requirements and prospects

Desired skills

• Pride in delivering excellent customer service
• Good teamwork ethic
• Strong communication skills
• The ability to work under pressure in a fast paced environment
• Organised multitasker 
• Ability to follow instruction and work well in a team

Personal qualities

• Keen to develop your skills in the Hospitality sector
• An enthusiasm to learn
• A smart and tidy appearance
• Ability to seek assistance when dealing with demanding customers
• High standards of cleanliness and hygiene
• A flexibility to work weekends, evenings and holidays – this is a MUST in any Hospitality role

Qualifications required

• GCSE English & Maths at Grade D or above

Future prospects

On going training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

Things to consider

BENEFITS FOR M&B STAFF • Instant Cineworld tickets for £5.50 • 10% discount at Costa and Cafe Nero • 10% discount at Topshop. • Refer a friend and receive up to 1k! • 33% meals at any M&B sites (+5 guests – Use as often as you like) • Pension scheme • Dental plan • Become a shareholder (after 1 year employment) • Donate to charity of your choice through payroll – donations taken before tax. • Cycle to Work scheme • A range of benefits are available by registering at www.pickaperk.co.uk (Register with employee ID) • Up to 28 days paid holiday. From 1st of April 2017 the National Minimum Wage (NMW) rate for apprentices is £3.50 per hour. This applies to 16-18 year old apprentices and those aged 19 or over in the first year of their Apprenticeship. Those between the ages of 19-24 who are in their second year (or third year) need to be paid the National Minimum Wage for their age bracket. In April 2016 the new National Living Wage was implemented and therefore if you are over the age of 25 and in your second or third year of an Apprenticeship you will be entitled to be paid the National Living Wage. Please see below for further information: https://www.livingwage.gov.uk/?gclid=CMOGwaHa3coCFQ2eGwodbwUDgw

About the employer

You already know Mitchells & Butlers, even if you don’t realise it! That’s because we run many of the UK’s most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.

Employer

Royal (The)

Address

Boston Road

London

W7 2AX

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Training provider

Mitchell & Butler Hospitality (Hospitality Services) L2 App - Level 2
Functional Skills in Maths
Functional Skills in English
Functional Skills in ICT

Apprenticeship framework

Hospitality

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd


Employer's Application Instructions

Please click on the link below to apply


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Oct 2017