Apprentice Customer Service Assistant Wirral Flooring & Carpets Ltd

Wirral Flooring & Carpets Ltd to be involved in delivering customer service based in a flooring company based in Wirral.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 01 Mar 2018

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday - Friday 8.00am - 4.30pm, 30 minutes lunch, 40 hours per week Occasional Saturdays when required

    Total hours per week: 40.00

  • Apprenticeship duration

    14 months

  • Possible start date

    08 Mar 2018

  • Date posted

    02 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Duties to include:

  • Assisting in the showroom.
  • Dealing with customers.
  • Sales duties.
  • Telephoning clients.
  • Dealing with emails.
  • Working in the warehouse when required.

Requirements and prospects

Desired skills

  • Must have good communication and customer service skills.

Personal qualities

  • Driving an advantage but not essential.
  • Smart appearance.
  • Customer service skills.
  • Confident.
  • Ability to multitask.
  • Flexible with duties.
  • Punctual and reliable.
  • Keen and willing to learn.

Qualifications required

  • No formal qualifications required. 

Future prospects

Upon completion of the apprenticeship you could continue onto full time employment.

About the employer

Wirral Flooring was established in 1978. A family run business with over 30 years of experience, our success has resulted from a commitment to provide all our customers large and small, commercial or residential with a huge choice of flooring and carpets at competitive prices.


Wirral Flooring & Carpets Ltd



Pensby Road


CH60 7RE

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Training provider

  • Intermediate Level 2 Apprenticeship in Customer Service, including an NVQ in functional skills in maths and English and work based learning.

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by North Lancs Training Group Ltd


Recruitment 01254395355

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 01 Mar 2018