Customer Service Apprenticeship United Carpets

A fantastic opportunity has arisen at a well established plc recognised as the second largest flooring specialist in the UK with great opportunities for committed individuals.

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Closing date: 02 Oct 2017

Apprenticeship summary

  • Weekly wage

    £131.25

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    37.5 hours per week, Monday-Friday, 9-5

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    03 Oct 2017

  • Date posted

    02 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001290777

  • Positions

    1 available

They are looking for a motivated Customer Service Apprentice to join their brilliant team based in the heart of Rotherham.

Some of your daily duties will include the following:

  • Online Live Chat interaction with Consumers.
  • Controlling, recording and filing documentation.
  • Present a friendly and professional image of United Carpets and Beds both in person, online and on the telephone.
  • Reporting in to the marketing manager
  • Processing customer requests via web chat, the phone or email instruction
  • Accurately recording statistics and trends.
  • Does this sound like the perfect career path for you? If so, please apply today and someone will be in touch.

Requirements and prospects

Desired skills

  • Good communication skills and people skills.

Personal qualities

  • Willing to work
  • Punctual
  • Reliable
  • Motivated and wanting a to progress into a full time position

Qualifications required

A*-C or equivalent in maths & English 

 

Future prospects

After completion of a successful Level 2 Apprenticeship an opportunity will be giving to the right individual to achieve level 3 and potentially a full time job with excellent career prospects.

About the employer

Retail outlet who manufacture and fit carpets and vinyl flooring.

Employer

United Carpets

Address

Moorhead House

Moorhead Way

Rotherham

S66 1YY

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Training provider

  • BTEC Level 2 Customer Services Apprenticeship
  • Functional Skills
  • ERR workbook
  • Training delivered on site

Apprenticeship framework

Customer Service

Training provider

LIFESKILLS SOLUTIONS LIMITED

Applications for this apprenticeship are being processed by LifeSkills Solutions


Before you apply

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Closing date: 02 Oct 2017