Customer Services Apprentice Triad Ltd

Triad UK based in Congleton are looking to expand their friendly team and take on a confident and friendly individual to work as a Customer Services Apprentice. Full training to be provided by Triad Ltd and Total People.

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Closing date: 30 Nov 2017

Apprenticeship summary

  • Weekly wage

    £132.00

  • Working week

    Mon - Fri 8.45am – 5.00pm

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    01 Dec 2017

  • Date posted

    31 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001289231

  • Positions

    1 available

Triad UK based in Congleton are looking to expand their friendly team and take on a confident and friendly individual to work as a Customer Services Apprentice.

Full training to be provided by Triad Ltd and Total People.

If successful you will be responsible for:

  • Assist Customer Service Manger 
  • Answer incoming telephone calls 
  • Helping with Customer enquiries 
  • Other general tasks around the office 
  • To assist generally around the office 
  • The company is ideally looking for someone who is motivated and likes to work towards set targets and has the confidence to communicate with customers.

No previous experience is required as full training will be provided.


Requirements and prospects

Desired skills

  • Able to communicate with others via phone and face to face
  • Good attention to detail
  • Able to work to set targets
  • Good time management and organisational skills
  • Some IT knowledge

Personal qualities

  • Enthusiastic and motivated to work to achieve targets set
  • Hardworking
  • Articulate nature
  • Friendly and polite
  • Easy to get on with

Qualifications required

GCSE Maths and English C grade or equivalent

Future prospects

•Possible permanent position within the company •Progression onto further Apprenticeship programmes

Things to consider

•Please check public transport routes: http://www.traveline.info/

About the employer

Welcome to Triad, the home of creative solutions for promotional merchandise. Our website has been designed for you to be able to see the very best and latest in corporate wear and business gifts. Our vision encompasses innovative procurement, reliable delivery and a creative design to ensure that your brand is promoted in the right way. Put simply, your image is our business. As well as thousands of innovative products to choose from, we also have all the resources needed to tailor a solution for you, on time and within budget.

Employer

Triad Ltd

Address

Mountbatten Court Triad House

Worrall Street

Congleton

CW12 1DT

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Training provider

  • Apprenticeship in Customer Service NVQ Level 2 
  • Customer Service Technical Certificate (Certificate in Customer Service)
  • Functional Skills Maths Level 1
  • Functional Skills English Level 1 
  • Employment Rights and Responsibilities (ERR)

Apprenticeship framework

Customer Service

Training provider

TOTAL PEOPLE LIMITED

Applications for this apprenticeship are being processed by Total People Ltd


Before you apply

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Closing date: 30 Nov 2017