To work alongside the Account Manager and Sales Director to manage the day to day requirements of our customers, emcompassing sending enquiries and orders for the delivery of promotional merchandise.

Sign in to apply

Closing date: 12 Oct 2017

Apprenticeship summary

  • Weekly wage

    £187.50 - £225.00

  • Working week

    Monday to Friday 9-5.30pm, hour lunch

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    15 Oct 2017

  • Date posted

    30 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Key tasks:

Admin, Customer service, Product Development

  • Using inhouse system.
  • Confirming deliveries to customers.
  • Maintaining customer contact details.
  • Handling enquiries by e-mail and phone.
  • Quoting customers and following up.
  • Following up on brochure packs and/or samples.
  • Liaising with suppliers.
  • Developing knowledge of products within the industry.
  • Suggesting ideas lists for customers.
  • Identifying innovative new products.

Requirements and prospects

Desired skills

  • Excellent knowledge and experience of MS Office systems.
  • Strong customer service skills.
  • First class telephone manner with excellent communication skills.

Personal qualities

  • Willingness to learn.
  • Pro-active.
  • Understanding of Microsoft office.
  • Good attention to detail.

Qualifications required

  • Minimum 5 GCSEs (or equivalent) grades A – C, to include English and Maths.

Future prospects

Progression to be considered upon successful completion of the Level 2 programme.

Things to consider

The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

About the employer

High Flying Incentives are an established, experienced and highly professional promotional merchandise supplier, with offices across the UK, Ireland and Europe. We provide branded promotional products, creative and innovative ideas, or fully managed online merchandise solutions.




Suite 16b

St James House

Pendleton Way


M6 5FW

You must have JavaScript enabled to view a map of the location

Training provider

  • The Apprentice will complete the Level 2 Business and Administration Apprenticeship which will be delivered in the workplace over 12 months.
  • Functional Skills English, Maths, and ICT will also be completed in the workplace if required.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Salford City College


Stacey Reid 0161 631 5555

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.

Sign in to apply

Closing date: 12 Oct 2017