Sales & Customer Service Apprentice-pg KNIGHTS GROUP LIMITED

Apprenticeships mix on-the-job training with classroom learning. They provide you with the skills you need for your chosen career that will also lead to nationally recognised qualifications. As an apprentice, you earn while you learn and receive other benefits as well.

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Closing date: 30 Oct 2017

Apprenticeship summary

  • Weekly wage

    £105.00

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Mon-Fri

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    01 Nov 2017

  • Date posted

    31 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001287988

  • Positions

    1 available

Proactively contact new and potential customers and partners to promote products and services whilst achieving set call volume and agreed sales targets – via telephone, email and in person.

Main Duties:

  • Identify and act upon opportunities to convert enquiries into sales.
  • Build and maintain strong working relationships with our customers and partners.
  • Fully understand our company products
  • Promote products and services.
  • Maximise sales opportunities.
  • Find creative solutions to overcome challenges.
  • Update and maintain records.
  • Research new products and services to ensure remain ahead of competition.
  • Work with Marketing to ensure company information is current – i.e. social media sites and web site.
  • Assist with administrative functions from sales order to basic bookkeeping.
  • To attend and offer a positive contribution at company meetings.

Requirements and prospects

Desired skills

  • Organised 
  • Good attention to detail 
  • Willing to contribute ideas 
  • Excellent customer services skills
  • Excellent telephone/communication skills
  • Good at problem solving

Personal qualities

  • Enthusiastic 
  • Energetic 
  • Good communicator 
  • Friendly manner
  • Confident
  • Highly organised
  • Professional
  • Reliable

Qualifications required

GCSE Grades A-C in English, Math’s and IT or equivalent is preferred but not essential as full training will be delivered.

Future prospects

On completion of this apprenticeship there are excellent career prospects for the right person to progress within the company.

Things to consider

From April 2017 The National Minimum Wage (NMW) rate for apprentices is £3.50 per hour. This applies to 16-18 year old apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

Knights Training Academy deliver a diverse range of training solutions such as Apprenticeships and NVQ training. Our mission is to be an outstanding Academy, committed to the success of our learners and employers. Our focus is on meeting national and regional education, skills and employment goals for individuals and employers. We are holders of the matrix standard: a unique quality standard for organisations to assess and measure their advice and support services, which ultimately supports individuals in their choice of career, learning, work and life goals.

Employer

KNIGHTS GROUP LIMITED

Address

Ashford House

Frimley Road

Ash Vale

Aldershot

GU12 5PN

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Training provider

Level 2 diploma incorporating an NVQ, where evidence will be gathered to build a portfolio showing your competency within the role, Functional Skills to include Maths, English and IT (depending on award and previous qualifications) where a tested part will be completed and you will complete a Technical Certificate to underpin your knowledge of working in the sector, this also comes with a tested part.

Apprenticeship framework

Sales and Telesales

Training provider

KNIGHTS TRAINING ACADEMY LIMITED

Applications for this apprenticeship are being processed by KNIGHTS GROUP

Contact

Chris Billingham 01276 681248 apprenticeships@knightsltd.co.uk


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Closing date: 30 Oct 2017