Clerical Assistant Apprentice Stockwell Primary School

The desired candidate will be the first contact parents and visitors have in their experience. In your role as Clerical Assistant you will undertake reception duties, ensuring effective and friendly service.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    04 Nov 2017

  • Date posted

    28 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    2 available

The desired candidate will be the first contact parents and visitors have in their experience. In your role as Clerical Assistant you will undertake reception duties, ensuring effective and friendly service.

Excellent communication skills are required and an ability to answer general telephone enquiries and passing on messages to relevant persons is essential.

You will be entrusted with a range of responsibilities including dealing with registration of clients, dealing with customer inquiries and ensuring you work with the team to provide an efficient, friendly and highly professional service.

In addition you will also be required to undertake duties associated administration and recording; dealing with incoming and outgoing mail;

General levels of organisation will enable you to complete filing as and when required, provide support in other administration areas as directed by the Office Manager.

The successful candidate will be required to attend training courses as appropriate, e.g. in-service training.

At the end of the 12 months Apprenticeship you will be expected to be able to deliver the following duties:

  • Undertake administrative and office based tasks as required, including filing, photocopying, setting up meetings, scanning documents.
  • Contribute to and support the delivery of a high quality administrative service working within the School.
  • Act as first point of contact for customer enquiries. Answer routine enquiries, prepare correspondence, and refer complex queries to senior colleagues.
  • Input information onto databases to maintain accurate records, ensuring information is correct and up-to-date.
  • Demonstrate flexibility and motivation to work well as part of a team and support other members of the team as required.
  • First Aid (Training will be provided)

Requirements and prospects

Desired skills

  • Experience of working as part of a team in a flexible and cooperative manner
  • Intermediate knowledge of MS Windows & Office software including WORD, EXCEL and Outlook
  • Good standard of written English with the ability to draft, layout & format reports, correspondence & documents; good understanding of grammar & spelling
  • Good typing skills - ideally touch typing
  • Organised approach, attentiveness to detail and good planning skills
  • Ability to meet deadlines and work under pressure
  • A good work attendance record, with no health problems likely to impact adversely on performance in post
  • Ability to maintain confidentiality of information & discretion when handling sensitive information

Personal qualities

  • A level of maturity commensurate with working in a school office environment will be required
  • Willing to learn and professionally develop
  • Committed to self-development
  • Does what they say they will do when they make a commitment – i.e. show up on time and not let people down
  • Values others - Understanding of equality and diversity issues
  • Excellent telephone manner and communication skills
  • Ability to communicate verbally and in writing with excellent interpersonal skills and a courteous, professional manner
  • Confident to take the lead when appropriate
  • Committed to collective success
  • Creative and innovative
  • Flexible approach to work, use of initiative and willingness to take on new tasks

Qualifications required

The preferred candidate will have finished their GCSE or other skills qualifications in English and Maths, though consideration will be given to highly-motivated young people willing to achieve a qualification in Functional Skills (English, Maths & ICT) at Levels 1 & 2.


Future prospects

The Apprenticeship pathway will prepare learners to progress to the Advanced Apprenticeship Progression to Level 3. Advanced Apprenticeship will also enable learners to move to higher levels of work or enable learners to work unsupervised (e.g. Team Leader, Account Manager).

Things to consider

All training will be delivered by Youthforce. Visit our website at: for more information, or call on 01273776779 Interested applicants are asked to attend a recruitment day before being sent across to the employer for interview. Venue confirmed once applications received. The National Minimum Wage (NMW) for Apprentices is £3.50 per hour. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies. The Wage for Apprentices applies to both time spent on the job plus time spent training.

About the employer

In November 2012 we celebrated the completion of our state-of-the-art new building which provides an exceptional and inspiring learning environment for all of our pupils. We are part of the Jessop Stockwell federation, which supports our drive in establishing and maintaining excellent standards in both teaching and learning. Our latest Key Stage 2 SATs results confirmed our success in this area when our 2012 results placed us above local and national averages. Our experienced and passionate team of staff, including our senior leaders and governors, remain committed to providing each and every child with an exceptional start to their education by creating a unique and interesting learning environment, full of opportunities within and beyond the classroom.


Stockwell Primary School


Stockwell Road



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Training provider

  • Level 2 Certificate in Business and Administration
  • Level 1 Functional Skills Maths
  • Level 1 Functional Skills English
  • Level 1 Functional Skills ICT

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by YOUTH FORCE LIMITED


Sarah Adam 01273776779

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Oct 2017