Enterprise Network Services - Technology Apprentice Fidelity Investment Management Limited

The Enterprise Network & Voice Team are responsible for innovating network design solutions, supporting operations and delivering network services to the FIL business units. This entails the management and maintenance of networks services for the UK, Europe and India.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 18 Oct 2017

Apprenticeship summary

  • Weekly wage

    £384.00

  • Working week

    Monday - Friday, Shifts TBC

    Total hours per week: 35.00

  • Apprenticeship duration

    18 months

  • Possible start date

    19 Oct 2017

  • Date posted

    28 Jul 2017

  • Apprenticeship level

    Higher Level Apprenticeship

  • Reference number

    VAC001286705

  • Positions

    1 available

Who you’ll work for:

The Enterprise Network & Voice Team are responsible for innovating network design solutions, supporting operations and delivering network services to the FIL business units. This entails the management and maintenance of networks services for the UK, Europe and India.

As an Enterprise Network Services - Technology Apprentice, your job includes:

  • Assist in the management of the Service-Now queue with the ENS team.
  • Working with the ENS team to drive forward changes across the network.
  • Understanding of ITIL incident, problem and change management practices.
  • Solid knowledge of the ENS Team Operational Excellence Programme (OEP) to provide input towards efficiencies and improvements.
  • Learn and use JIRA for assigned work tasks.
  • Attend key technology industry events.

Requirements and prospects

Desired skills

  • Good communication skills, both written and spoken.
  • Team player who is able to gain the support and commitment of internal and external members, clients and service partners.
  • An interest in technology infrastructure and providing support to internal clients.
  • Knowledge of scripting desirable but not essential.
  • Excellent time keeping.
  • A self-starter and able to work with a minimum level of supervision (but with full support and initial training).

Personal qualities

  • Enthusiasm and willingness to strive to improve and innovate.

Qualifications required

  • You don’t need loads of professional experience in IT.
  • However, you’ll need at least five GCSEs (or equivalent) at Grade C or above including Maths, English and IT / Science and ideally, 2 or more A Level qualifications in any subject, Grade A*-C.

Future prospects

By working hard and demonstrating your ability, drive and commitment throughout your 18 month apprenticeship scheme, upon completion you may be offered a permanent contract ensuring you have further opportunities to continue growing within this exciting organisation.

About the employer

We provide world class investment solutions and retirement expertise to institutions, individuals and their advisers - to help our clients build better futures for themselves and generations to come. As a private company we think generationally and invest for the long term. Helping clients to save for retirement and other long term investing objectives has been at the core of our business for nearly 50 years. We offer our own investment solutions and access to those of others, and deliver services relating to investing; for individual investors and their advisers we provide guidance to help them invest in a simple and cost effective way. For institutions including pension funds, banks and insurance companies we offer tailored investment solutions and full-service asset management outsourcing. And for employers we provide workplace pension administration services on top, or independently of, investment management. We are responsible for total client assets of £305 billion from over 2.2 million clients across Asia Pacific, Europe, the Middle East, and South America.

Employer

Fidelity Investment Management Limited

Address

Sandy Crest

Millfield Lane

Lower Kingswood

Tadworth

KT20 6RT

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Training provider

  • Firebrand offers a unique Higher Level 4 IT Apprenticeship scheme. We provide the fastest award-winning IT training and certifications with on-going support - all with the ultimate goal of securing a long-term IT career.
  • During your 18 month programme, Firebrand provides residential training at our distraction-free training centre.
  • Our accelerated training means you'll achieve certifications with partners like, ITIL and Microsoft faster, giving you more time to put your new skills into practice within a professional working environment.
  • You'll also be recognised by the British Computer Society (BCS) for entry onto the register of IT Technicians, confirming SFIA level 3 professional competence.

Apprenticeship standard

Digital Industries > Network Engineer

Training provider

FIREBRAND TRAINING LIMITED

Applications for this apprenticeship are being processed by Firebrand Training Ips Ltd

Contact

Firebrand Apprenticeships 08000816022 apprentice@firebrandtraining.com


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 18 Oct 2017