Business Administration Apprentice (Community Services) Rochford District Council

Are you passionate about communities and improving residents’ lives? We are seeking a Business Administration Apprentice to work closely with and assist the Community Safety Officer and Strategic Partnership Officer in working with council services and other agencies and organisations.

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Closing date: 10 Oct 2017

Apprenticeship summary

  • Weekly wage

    £129.50

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday - Friday 9:00am - 5:00pm

    Total hours per week: 37.00

  • Apprenticeship duration

    12 months

  • Possible start date

    24 Oct 2017

  • Date posted

    26 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001285453

  • Positions

    1 available

You will be working with council services and other agencies and organisations, including Essex Police, Essex County Council, Health providers and Housing Associations through a multi agency approach to help achieve a safer community and support partnership activities.

The Business Administration (Community Services) Apprentice will work closely with and assist the Community Safety Officer and Strategic Partnership Officer through a multi agency approach to help achieve a safer community and support partnership activities.

They will be working with council services and other agencies and partners in offering day to day support in the following areas;

  • Planning, administering and supporting delivery and evaluation of events.
  • Casework logging, monitoring and analysis using databases and spreadsheets.
  • Respond to general enquiries from the public and partners via telephone, email, written correspondence, face to face and social media.
  • Administration regarding booking venues, taking bookings, raising orders and use of standard letters and templates.
  • Liaising with other departments regarding reprographics, public relations and room bookings.
  • To provide support in a range of activities in assisting operations conducted with the Community Safety Hub.
  • Liaison with contributors before, during and after events.

Requirements and prospects

Desired skills

  • Good working knowledge of Microsoft ‘Office’ software: Windows, Word, Excel and Outlook.
  • Good numeric and literacy skills to produce documents.
  • Good verbal communication skills both on the telephone and face to face.
  • Knowledge of community safety.

Personal qualities

  • Able to plan and prioritise workload to meet deadlines.
  • Able to work outside normal offices hours.
  • Commitment to customer service.

Qualifications required

  • Candidates should have 5 GCSE grades A-C or equivalent, to include English and Maths.

Future prospects

We sometimes advertise vacancies which would be suitable as a next step.

Things to consider

There may be occasional evening or weekend work. Would like the candidate to have experience of working in an office environment. Shortlisted candidates will be required to complete the official council’s application form pre interview selection, and will be required to supply two references. There may be a requirement to work over our two sites in Rochford and Castle point Thundersley and to attend exhibitions and events with members of the team. A shared car arrangement may be possible depending on location of candidate. The vacancy will be Intermediate or Advanced, Level 2 or 3 dependant on the candidate. The expected Apprenticeship duration will be between 12-18 months.

About the employer

Rochford District Council is a small authority with offices at several sites across the district. We provide services to 83,000 residents.

Employer

Rochford District Council

Address

Council Offices

South Street

Rochford

SS4 1BW

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Training provider

  • Full Intermediate Business and Administration Apprenticeship including Functional Skills and Technical Certificate.

Apprenticeship framework

Business and Administration

Training provider

SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION

Applications for this apprenticeship are being processed by South Essex College

Contact

01702 220593


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Closing date: 10 Oct 2017