IT Support Apprentice - 12232 John Hogg Technical Solutions Ltd

Job Description The company invest heavily in the learning and development of all their staff. You will be provided with training throughout the business. The company also offer a great bonus scheme and regular days/ nights out and social activities.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday-Friday, 9am-5pm, with 1 hour for lunch

    Total hours per week: 35.00

  • Apprenticeship duration

    15 months

  • Possible start date

    02 Oct 2017

  • Date posted

    25 Jul 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Main role/ responsibilities 

  • Support the IT Department to respond professionally to internal customers’ needs
  • Maintaining and update the computer network system and ensure all the hardware is functioning efficiently
  • Providing end user support and assistance 
  • Carrying daily backups
  • Viewing of the log records 
  • Monthly testing of restoring data
  • Ensuring anti-virus is maintained 
  • To make sure all computers are built to the correct level
  • Produce company reports produced form the IT systems
  • Control and monitor the IT help desk database
  • Send out acknowledgments, and notify likely time scales to fit
  • Keep the Electrical Register and the IT inventory up to date at all times
  • Source required hardware

Requirements and prospects

Desired skills

Qualities/ essential requirements
•    Passionate about forging a career in the IT Industry
•    Excellent communication skills 
•    Good organisation skills 
•    Willingness to learn
•    Ability to work well in a team environment
•    High attention to detail 
•    Excellent problem solving skills
•    Ambitious with a strong work ethic

Personal qualities

Someone with an enthusiastic and professional attitude and a commitment to learning new skills.

Qualifications required

3 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above

Future prospects

Benefits The opportunity to grow and progress in the company with a full time position available to a dedicated and loyal apprentice on successful completion of their apprenticeship.

About the employer

Employer Description The company is a world leader in supplying dyes for the oil industry. The company exports to around 70 different markets. The company has a nice friendly feel with modern offices. They are looking for an enthusiastic IT Apprentice to work in the expanding team where you will be supported in every step of your apprenticeship. If you are enthusiastic about securing a future in the IT Industry, then this could be the apprenticeship for you so don't delay, apply today.


John Hogg Technical Solutions Ltd



Mellors Road


M17 1PB

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Training provider

Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.

Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider


Applications for this apprenticeship are being processed by QA Limited


0345 074 7825

Before you apply

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Closing date: 30 Sep 2017