Domiciliary/Home Care Assistant Apprentice Triangular Care Services Ltd

Triangular Care Services Limited are looking for an enthusiastic and caring individual to join their team in Wellingborough. Due to the nature of the role, candidates must have a full clean driving licence and access to a vehicle.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Oct 2017

Apprenticeship summary

  • Weekly wage

    £216.00

  • Working week

    30 hours per week. shift work

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    23 Oct 2017

  • Date posted

    31 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001284441

  • Positions

    2 available

You will assist/support allocated Service User’s with their daily Personal Care Activities to enable them to live independently within their chosen community setting.

Communication / Relationship Skills

  • Uses empathy, tact, respect, dignity, sensitivity and discretion when communicating life changing events to both the service user and/or their families/advocates e.g. service user moving to end of life care pathway, having to use a hoist for transfer.
  • Acts as an advocate for service users who has difficulty communicating.
  • Deals with any service user/or their family’s complaints sensitively, avoiding escalation where possible – this may involve diffusing hostility and aggression and reporting such incidences to their line manager.
  • Understands and maintains the required standards in keeping care records in line with established guidelines, data protection and confidentiality requirements.

Analytical and Judgmental Skills

  • To recognise when service users needs have changed; or risk factors have developed and to inform their line manager within 24 hours of onset.
  • To recognise medical emergencies/situations and to take appropriate action.
  • To recognize other emergency situations (i.e. burst pipes, no heating) and to take appropriate action.
  • To demonstrate ability to reflect on own practice with colleagues and managers and to identify own strengths and development needs.

Health, Safety and Security

  • Responsibility to maintain own health, safety and security in the workplace including strict adherence to infection control guidance, and to work with colleagues to maintain the health, safety and security of both service users and staff in the workplace.

Responsibility for Audit/Research & Development

  • To participate as required in audit of service user satisfaction and case note standards.

Freedom to Act

  • Be accountable for own professional actions and recognise own professional boundaries.

Equality, diversity and rights

  • The post holder has a responsibility to support, promote and develop a culture which promotes equality & diversity.

Planning and organisational tasks/duties

  • Be accountable for your own personal stock levels (e.g. gloves, aprons, hand towels) and ensure that regular top-up is maintained;
  • Be accountable for ensuring all service user paper work is used and topped up in their homes
  • Attend the office as required to collect work schedule/accept receipt of this on hand held tracker.
  • Ensure work uniforms are kept clean, tidy and ironed and kept in a state of good repair.
  • Be responsive to line manager/organisers with regards to change in work patterns/service users requirements.

Care Responsibilities

  • To support, encourage and enable Service User’s to meet their care goals and aspirations.
  • To become familiar with individual care/support plans of the Service User’s you attend (available at the organisations office base or within the Service User’s home) and to understand and work with the aims and objectives of the organisation, policies and procedures and the legal requirements of the role in accordance with the Health & Social Care Act 2008 specifically the ‘Compliance Guidance  about Essential standards of quality and safety 2010’ and the General Social Care Councils ‘Code of Practice 2010’.
  • Under the guidance of Legislation, Acts, Regulation, Policy and Procedure you will maintain a consistent,  good standard of care provision as part of individual Service User Care Plans supporting and assisting them with their ‘normal’ activities of daily and independent living including, (but not limited to);
    • personal care (i.e. washing, showering, bathing, assistance with bodily functions such as toileting and associated hygiene along with meal preparation and supporting/assisting with medication requirements),
    • support/assist with domestic tasks/requirements and support/assist with the maintenance of social interaction, social inclusion and activity for the Service User,
    • assist/support Service User’s with shopping, pension/benefit collection etc in line with policy guidance and the legal requirements for practice.
  • To ensure that all delivery of care activities will promote the Service User’s confidentiality, privacy, dignity, independence, wishes and preferences including due regard for cultural and linguistic differences.
  • Liaise with a wide range of professional colleagues and other agencies (GP, district nurse, hospitals) to ensure comprehensive management of the service user.
  • To complete incident forms where appropriate and discuss pertinent issues regarding adverse incidents with line manager and others involved.

 
Responsibility for financial and other physical resources

  • To be responsible for the security, care and maintenance of equipment in the service user’s homes, ensuring standards of infection control and safety are maintained and adhering to relevant organisation policies including reporting any faulty equipment to their line manager.

Responsibilities for information resources

  • Maintain accurate and up-to-date care records in line with organisational policies :
  • Record and submit own activity data accurately and regularly. Hand the above completed record to the office on a monthly basis.
  • Share information with others, observing data protection guidelines.
  • Complete accurate time sheets and return to the office on a weekly basis.

Knowledge, Training and Experience

  • To be accountable for your own personal development and training as an ongoing theme to your role and undertake Mandatory, Statutory, Quality Compliance Framework, Skills for Care and NVQ development as necessary and in liaison/agreement with your named Supervisor/Manager.
  • To maintain your own personal and professional development folder comprising of training completed and experience gained in order to evidence your Continuing Professional Development. (CPD)
  • To attend training, meetings, supervisions and appraisals as directed by your manager.
  • To have a working knowledge of relevant policies and procedures including Working with Vulnerable Adults and other legal frameworks.

CORPORATE AND LOCAL POLICIES & PROCEDURES

All Staff to comply with the aVida care corporate and local policies and procedures.

RISK MANAGEMENT / HEALTH & SAFETY

The post holder has a responsibility to themselves and others in relation to managing risk, health and safety and will be required to work within the policies and procedures laid down by aVida care.

Employees are required to observe the Hygiene code and demonstrate good infection control and hand hygiene.

Employees must be aware of the responsibilities placed on them by the Health & Safety at Work Act (1974) to ensure that the agreed safety procedures are carried out to maintain a safe environment for service users, other employees and visitors.

RECORDS MANAGEMENT

The post holder has responsibility for the creation and maintenance of care records in accordance with aVida care policy and the Data Protection Act (1998) i.e. If required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold only for the specified registered purposes and to use or disclose the data only to authorised persons or organisations. 
The post holder has a responsibility to maintain timely and accurate record keeping and where appropriate, in accordance with organisational policies.

 
CONFIDENTIALITY

The post holder must at all times maintain confidentiality of information in accordance with Triangular care policy.  The post holder may access information only on a need to know basis in the direct discharge of duties and divulge information only in the proper course of duties.

EQUAL OPPORTUNITIES

Triangular Care strives to be an employer of choice and ensure that no job applicants or employees are unfairly disadvantaged on the grounds of gender, disability, race, ethnic origin, colour, age, sexual orientation, religion or belief, trade union membership, or any other factors that are not relevant to their capability or potential.

FLEXIBILITY STATEMENT

As the Care Sector is an ever changing industry the role requirements of a ‘Domiciliary/Home Care Assistant’ may change due to legislation or practice changes and/or contractual changes for service, therefore duties of the role may change or be added to at the organisations consideration and direction

This job description and person specification is not exhaustive and may change as the post develops/or changes in service requirements, but such changes will not take place without the consultation between the post holder and their manager.

The organisation reserves the right to vary or amend the duties and responsibilities at any time according to the needs of the business and will offer extra training and support if the nature of the job changes.


Requirements and prospects

Desired skills

  • Uses empathy, tact, respect, dignity, sensitivity and discretion when communicating life changing events to both the service user and/or their families/advocates e.g. service user moving to end of life care pathway, having to use a hoist for transfer.
  • Acts as an advocate for service users who has difficulty communicating.
  • Deals with any service user/or their family’s complaints sensitively, avoiding escalation where possible – this may involve diffusing hostility and aggression and reporting such incidences to their line manager.
  • Understands and maintains the required standards in keeping care records in line with established guidelines, data protection and confidentiality requirements.

Personal qualities

  • Confident
  • Outgoing
  • Polite
  • Work well within a team

Qualifications required

  • No qualifications required

Future prospects

Ongoing training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

Things to consider

This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Location: To care for Service users within Wellingborough and the surrounding areas, as identified by the team leader/manager in accordance to the organisations service demands.

About the employer

Triangular Care Services Limited provides a wide range of health and wellness services. Choosing from the many options available for boosting overall health and well-being demands professional expertise. Our experts can be trusted to take good care of you and your loved ones.

Employer

Triangular Care Services Ltd

Address

The Old Granary Grange Farm Unit 2

Irthlingborough Road

Wellingborough

NN8 1RG

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Training provider

  • Adult Care Worker Apprenticeship
  • Functional Skills in Maths
  • Functional Skills in English
  • Functional Skills in ICT

Apprenticeship standard

Adult care > Adult Care Worker

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd


Employer's Application Instructions

Please click on the link to apply


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Oct 2017