Receptionist/Sales/Administration Apprenticeship Windsor Leisure Centre Health & Beauty S

At the Windsor Leisure Centre we are looking for a Front of House Apprentice to work towards your Customer Service Level 2. You will be part of the front of house team in a busy leisure centre providing high quality customer service to our members.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    30 Hours Per Week Inc. Evenings and Weekends

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    10 Oct 2017

  • Date posted

    21 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

You must be prepared to work a varied shift pattern in accordance with the business needs which may fluctuate from time to time.

What will you be doing?
• Greet and serve customers with the highest level of customer service
• Marketing - Promoting the business
• Deal efficiently with phone and email enquiries
• Train and use various computer software systems 
• Advise customers and handle a wide range of enquiries on a variety of products
• Handle money and train on how to take card payments  
• Membership Sales including taking potential members on tours around the centre to show them what facilities we offer and offer a price presentation
• Attend outreach events to promote the centre
• Cold calling as part of the membership sales process
• Undertake other duties as directed.

What qualifications can you gain?
•    Level 2 in Customer Service
•    Functional Skills Maths, English and ICT Level 1

On completion of the apprenticeship there may be opportunities to develop further into other roles such as administrator, receptionist, membership advisor!

All positions are subject to a CRB disclosure.

Requirements and prospects

Desired skills

- Excellent organisational and intrapersonal skills
- Ability to work as part of a team and on own initiative

Personal qualities

- Able to communicate verbally in a clear and effective manner, with both members of the public, external agencies and staff

Qualifications required

No formal qualifications required

Future prospects

On going development and training

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early

About the employer

Located in the heart of Kidlington we are a leisure centre offering a 25m swimming pool, 50 station gym, functional training room, sports hall, 2 squash courts, and a relaxing sauna and steam room. If you have any questions or need more information please don't hesitate to get in touch. We look forward to welcoming you to Kidlington and Gosford!


Windsor Leisure Centre Health & Beauty S


Stovell Road



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Training provider

Customer Service Apprenticeship 
Functional Skills in Maths
Functional Skills in English
Functional Skills in ICT

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider


Applications for this apprenticeship are being processed by Lifetime Training Ltd

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Oct 2017