Marketing and business support apprentice Open Awards

• To work with the Development and Marketing Officers to develop the procedures for the development and operationalisation of Open Awards products and services. • To produce external marketing and communications materials in order to maximise sales and product awareness. • To maintain the Open Awards website and social media platforms.

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Closing date: 02 Nov 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday – Friday 9 am – 5.30pm

    Total hours per week: 37.50

  • Apprenticeship duration

    15 months

  • Possible start date

    06 Nov 2017

  • Date posted

    18 Jul 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available



  • To contribute to the annual marketing planning process and the internal communication group.
  • To create engaging and creative marketing materials to drive sales, generate leads and grow the business.
  • To produce case studies in a range of media including written, photographs, videos.
  • To maintain the Open Awards website and social media platforms.
  • To coordinate campaigns to promote specific products.
  • To support the administration of internal and external communications, including newsletters, direct mail-outs and internal updates.
  • To work across Open Awards team to identify and share appropriate customer feedback via all marketing channels.
  • To support the administration of external conferences, events and workshops.

Product Development and Administration

To support the operationalisation of Open Awards qualifications, units and other products and services, including:

  • Preparing documentation and reports for scrutiny and validity panels.
  • Taking and circulating minutes from panels.
  • Formatting and proof reading unit content.
  • Inputting unit details onto the Ofqual Portal.
  • Adding units to quartz database.
  • Updating affected programmes and courses.
  • Communicating changes to Centres and staff.
  • Collating qualification guides.
  • Deal with enquiries/queries from Centres.
  • To provide training to Centres and staff on Open Awards products and services.
  • To work with the Development and Marketing Officers to support the development of new products, services and resources, including e-learning materials.
  • To record and maintain accurate data on units, courses, qualifications and learners on the Open Awards database.
  • To provide high quality customer service to centres and other stakeholders

To provide clerical support including:

  • Typing, photocopying, maintenance of office equipment.
  • Maintain stationery supplies and printed supplies e.g. letterheads, certificates.
  • Carry out filing and scanning
  • Dealing with general email enquiries and post.
  • Answering telephone and dealing with general telephone enquiries.
  • Taking minutes at meetings.
  • To manage meeting room bookings.
  • To book travel, accommodation, conferences for staff.

Requirements and prospects

Desired skills

  • Interest in marketing and business
  • Computer literate
  • Good attention to detail
  • Creative flair
  • Conscientious
  • High level of accuracy
  • Effective customer service

Personal qualities

  • Well-presented and professional approach
  • Excellent team player
  • Flexible attitude to work
  • Ability and willingness to travel to multiple sites as required

Qualifications required

  • A minimum 5 GCSEs C and above including Maths and English (or equivalents)

Future prospects

Possibility to progress within the business.

Things to consider

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.50 per hour. This is the legal minimum pay per hour applying to 16-18-year-old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies. It is highly important that you do not contact the Employers directly – any attempt of this may invalidate candidate’s application. Should you have any queries regarding your Application or the job itself, please contact your 3aaa Training Academy.

About the employer

Open Awards is an Awarding Organisation approved by Ofqual and an Access Validating Agency approved by the Quality Assurance Agency for Higher Education (QAA). We provide Ofqual regulated qualifications and units across a range of sectors, QAA Access to Higher Education Diplomas and also offer bespoke quality endorsed units and flexible learning solutions. We also support the delivery of traineeships and apprenticeships. Our qualifications and units are used across a range of education settings including Further Education, schools, sixth-form colleges, prisons, private training providers and third sector organisations.


Open Awards



De Havilland Drive


L24 8RN

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Training provider

Combined with knowledge and skills gained in the workplace, the Level 3 Digital Marketer will provide an understanding into the fundamentals of marketing, digital business principles and the principles of coding.  Training will be provided via outstanding classroom training, dedicated workplace mentorship and on-the job experience to build the necessary skills, knowledge and behaviours to begin your career as a Digital Marketer.

The apprenticeship includes:

  • BCS Level 3 Diploma in Digital Marketing
  • BCS Level 3 Certificate in Principles of Coding
  • BCS Level 3 Certificate in Marketing Principles
  • Google Analytics Individual Qualification

Training and Assessment

  • Throughout the first 12 months you will be required to attend your local 3aaa academy in Liverpool for around 20 days (plus exam days).
  • You will attend a four day synoptic assessment at the end of your course (approx. month 14)
  • Your dedicated mentor will visit you in the workplace approximately every 8 weeks
  • Online support for modules will be provided for you to complete outside of work

The remainder of your training will be completed in the workplace.

Apprenticeship standard

Digital Industries > Digital Marketer

Training provider


Applications for this apprenticeship are being processed by ASPIRE ACHIEVE ADVANCE LIMITED


01512 367 430

Before you apply

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Closing date: 02 Nov 2017