Administration/Customer Service Apprentice WESTGATE RESIDENTIAL LIMITED

Do you have a keen interest in working within an established estate agency? Are you a driven individual who pays great attention to detail? If so, Key Training have the perfect vacancy for you!

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Closing date: 25 Sep 2017

Apprenticeship summary

  • Weekly wage

    £150.00

  • Working week

    Mon-Fri, 9:30am-6pm (1 hour lunch break)

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    26 Sep 2017

  • Date posted

    17 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001278185

  • Positions

    1 available

Westgate are an independent letting agent in Reading, with years of successful lettings and property management experience. Whether you are a landlord or a tenant, they strive to deliver a top quality tailored service to meet the needs of individual clients. Continuous investment in new ideas and technology makes them stand apart from others.

Each Team Member working for Westgate shares the same goal: to maintain the company’s position as Reading’s Best Letting Agent.

Our client is looking for an affable and well-spoken individual with a helpful attitude to join their experienced team. Our client has promised that the successful candidate will be supported by the senior office members who each have a wealth of experience to back them up.

Roles and Responsibilities:

  • Advising clients about the lettings process
  • Setting up viewings and showing potential tenants around the property
  • Selecting responsible, reliable tenants
  • Preparing tenancy agreements and inventories
  • Checking tenant references
  • Making sure all aspects of the letting meet legal requirements

This is a fantastic opportunity to further your customer service skills and learn from a highly-experienced team. You will also be working towards a widely-recognised level 2 Qualification in Customer Service with the potential opportunity to progress onto the Level 3 Qualification after successful completion of the Level 2.

If you find this vacancy appealing and think that you tick all the boxes then please don’t hesitate to apply!


Requirements and prospects

Desired skills

  • Great communication skills 
  • Strong telephone manner 
  • Excellent attention to detail

Personal qualities

  • Cinfident 
  • Friendly 
  • Bubbly 

Qualifications required

  • GCSE grade A*-C in Maths and English (desired but not essential)

Future prospects

Permanent role available at the end of the apprenticeship for correct individual.

Things to consider

The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

About the employer

Westgate are an independent letting agent in Reading, with years of successful lettings and property management experience. Whether you are a landlord or a tenant, they strive to deliver a top quality tailored service to meet the needs of individual clients. Continuous investment in new ideas and technology makes them stand apart from others.

Employer

WESTGATE RESIDENTIAL LIMITED

Address

46

Erleigh Road

Reading

RG1 5NA

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Training provider

  • Level 2 Qualification in Customer Service with the opportunity to move onto the Level 3 Qualification 
  • Level 2 Functional Skills in Maths and English (if required)

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

KEY TRAINING LIMITED

Applications for this apprenticeship are being processed by KEY TRAINING INVESTMENTS

Contact

Azz Salam 07903880074 azz.salam@keytraining.co.uk


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Closing date: 25 Sep 2017