Apprentice Pharmacy Assistant Medichem Pharmacy
Whether you are interested in science or medicine, or you enjoy helping customers, and you can work in an organised way, then this may be the apprenticeship for you! As an Apprentice Pharmacy Assistant you will learn to be the first point of contact for our customers, who are from every walk of life.
Closing date: 05 Oct 2017
Total hours per week: 40.00
Possible start date
06 Oct 2017
02 Aug 2017
Intermediate Level Apprenticeship
By offering some of the industry’s best training and development, you will be supported in learning how to deal with customer prescriptions accurately. You will also be trained to sell over the counter medicines, order and label medication and manage and rotate stock levels. You will also learn about how we sell our non-prescription medication, and how we display it on our shelves. We will also train you to understand about patient confidentiality and data protection which are especially important when dealing with operational queries with GP’s. Patient care is at the heart of all of our training, and so this role is quite a responsibility! Don’t worry, we will give you plenty of training and support to help you complete your apprenticeship, ready for your next challenge.
Duties will include:
- To serve and effectively communicate with service users both face-to-face and on telephone
- Effectively sell medicines over the counter
- Take in and issue prescriptions
- To accurately and efficiently dispense prescriptions (following relevant training)
- Receive orders and maintain pharmaceutical stock
Requirements and prospects
Firstly, we would like you to have an interest in our sector, and we would need you to enjoy working with people, have a patient and sympathetic manner, but also to be friendly as you will play a vital part in helping to strengthen our bond with the community. We will need you to be able to use discretion and be tactful when discussing confidential information, or a customer’s illness. We need you to be methodical and organised, and be able to carry administrative roles in areas such as record keeping. You will have good communication skills as you will need to be able to clearly explain instructions to customers, based on the advice that the Pharmacist will give you. You must have the ability to remain calm when under pressure and maintain a high level of concentration. Good attention to detail is also important when dealing with medication. It is also essential that you can work as part of a team. If you have worked in a retail environment, then that would be a real advantage to us, we in turn will train and develop you into a confident team member who can provide excellent customer service in a pharmaceutical environment.
- Good communication and team work skills
- Basic ICT knowledge
- Smart in appearance
- Willingness to learn and develop personally to improve understanding of the role
Maths, English and Science equivalent to a GCSE A- C grade preferred.
Things to consider
About the employer
- Level 2 NVQ Certificate in Pharmacy Service Skills
- Level 2 Certificate in Pharmaceutical Science
- Employment Rights and Responsibilities
- Level 1 Functional Skills in Maths and English (if required)
Health - Pharmacy Services
Applications for this apprenticeship are being processed by Learning Unlimited
Recruitment Team 0161 244 9443
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Closing date: 05 Oct 2017