Customer Service Apprentice EDISON HOUSE TRADING LIMITED

Are you looking to get into Administration? Do you want to work in a vibrant office? Do you want a job with progression? THEN LOOK NO FURTHER!!! An exciting Sales Apprentice opportunity has arisen with C J Electrical (Ipswich) Ltd.

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Closing date: 13 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Mon-Fri (9am-5pm)(1 hour lunch)

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    16 Oct 2017

  • Date posted

    18 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

CJ Electrical are looking to expand their already successful sales team and are looking for a highly motivated individual who is driven to succeed in a fast paced industry. 

Duties: This job provides support to the internal sales team and will involve the following duties.

  • Answering the telephone and fielding calls to the correct person/ persons.
  • Being the first point of contact for customers.
  • Meeting and greeting customers.
  • Processing incoming orders.
  • Dealing with customer queries and complaints.
  • Respondung to customer orders via email and telephone.
  • Support the sales team.

The ideal candidate will have the following

  • Confidence in answering the telephone.
  • Must have maths and English GCSE or equivalent.
  • Be able to use word and excel.
  • Be presentable.

You will be working towards a Customer Service Level 2 Standard as well as gaining some great office based experience. If this is something you can see yourself doing then hit that apply button now!

Requirements and prospects

Desired skills

  • Must have maths and English GCSE or equivalent.
  • Be able to use word and excel.

Personal qualities

  • Confidence in answering the telephone.
  • Be presentable.

Qualifications required

  • If you do not have A-C Grades in English and Maths we will support you to achieve functional skills. 

Future prospects

Permanent position at the end of the programme upon successful completion.

About the employer

As a medium sized electrical services provider CJ Electrical can design, supply, install, commission and maintain a wide variety of electrical systems. Our main operating fields are the commercial, retail, industrial and domestic sectors. We pride ourselves in being at the leading edge of technology with respect to our purpose built offices, latest hardware and software packages. Our philosophy is one of continued improvement and excellent workmanship.





Edison Close



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Training provider

  • Level 2 in Customer Service.
  • Technical Certificate.
  • Functional Skills in Maths, English and ICT (if needed).

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider


Applications for this apprenticeship are being processed by KEY TRAINING LIMITED


Kristian Hammond

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Closing date: 13 Oct 2017