Sales / Customer Service Apprentice FLUSH BATHROOMS LIMITED

This is a great opportunity to join the team at Flush Bathrooms in Truro as a Customer Service Apprentice. The successful candidate will become part of an established team whilst training to gain a recognised apprenticeship qualification.

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Closing date: 15 Oct 2017

Apprenticeship summary

  • Weekly wage

    £140.00

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    4 days per week 8.30am-5.30pm 1 day per week on college placement £3.50 per hour basic, but bonuses will mean an effective hourly Rate of up to £5.60 per hour, based upon Attendance and Performance

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    20 Oct 2017

  • Date posted

    10 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001272153

  • Positions

    1 available

This is a great opportunity to join the team at Flush Bathrooms in Truro as  Customer Service Apprentice. The successful candidate will become part of an established team whilst training to gain a recognised apprenticeship qualification.

Duties will include:

  • Dealing with customers via telephone, and email
  • Liasing with carriers regarding deliveries
  • Processing customer orders electronically and manually
  • Working with the team to gain product knowledge

 

You will also be required to adhere to data protection and confidentiality procedures in relation to the work you are carrying out.

This role will allow you to gain lots of practical skills and experience, develop your career and gain your apprenticeship qualification.


Requirements and prospects

Desired skills

Good communication skills

  • Needs to work well as part of a team and individually
  • Good attention to detail
  • Organised
  • Computer literate

 

Personal qualities

  • Use own initiative
  • Problem solver/Logical
  • Diligent
  • Good at data entry processing
  • Punctual
  • Can work well in a team
  • Organised
  • Have a sense of humour

 

 

Qualifications required

4 GCSE's Grade C or above (to include Maths & English)

Future prospects

Full time Employment – our most recent apprentices are still with the company in more advanced roles and remunerated appropriately for their career progression.

About the employer

Flush Bathrooms is based in Truro with one of the top 10 online-only retailers of Bathroom products in the UK. With over 20 years of experience in the industry, Flush is the future of online product wholesale, offering the latest products from the brands that are known and trusted. Flush distributes bathroom products in very quick time, usually 3-7 working days.

Employer

FLUSH BATHROOMS LIMITED

Address

2 & 6

Herron Way

Truro

TR1 2XN

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Training provider

Delivered through a combination of work based assessment and day release to college.

The programme culminates in an end point assessment where the knowledge and skills gained on the apprenticeship will be formally tested.

Functional Skills Maths and English if necessary

 

 

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

CORNWALL COLLEGE

Applications for this apprenticeship are being processed by Cornwall College Business

Contact

Lauren Wheeler 0845 6099599


Before you apply

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Closing date: 15 Oct 2017