Advanced Business Support Apprentice Thorpe Hall Primary School

Under the guidance of senior staff: be responsible for undertaking administrative, financial, organisational processes within the school. Assist with the planning and development of support services.

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Closing date: 24 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday

    Total hours per week: 36.00

  • Apprenticeship duration

    14 months

  • Possible start date

    30 Oct 2017

  • Date posted

    05 Jul 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

1      Organisation

  • Deal with complex reception/visitor etc. matters.
  • Contribute to the planning, development and organisation of support service systems/procedures/policies.
  • Organise  school  trips/events etc.


  • Manage manual and computerised record/information systems.
  • Analyse and evaluate data/information and produce reports/information/data as required.
  • Undertake typing and word-processing and complex IT based tasks.
  • Provide personal, administrative and organisational  support  to other  staff.
  • Provide administrative and organisational  support  to the  Governing Body.
  • Undertake administration of complex procedures.
  • Complete and submit complex forms, returns etc., including those to outside agencies e.g. DfES.
  • Undertake the administration of Payroll systems.


  • Operate relevant equipment/complex ICT packages.
  • Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as  required.
  • Manage bookbags within  the school.
  • Provide advice and guidance to staff, pupils and others.
  • Undertake research and obtain information to inform decisions.
  • Assist with  procurement  and sponsorship.
  • Assist with marketing and promotion of the   school.
  • Manage administration of facilities including use of school premises.
  • Undertake complex financial administration procedures.
  • Assist with the planning, monitoring and evaluation of budget.
  • Manage expenditure within an agreed budget.


  • Comply with and assist with the development of policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
  • Be aware of and support difference and ensure equal opportunities for all.
  • Contribute to the overall ethos/work/aims of the school.
  • Establish constructive relationships and communicate with other agencies/professionals.
  • Attend and participate in regular meetings.
  • Participate in training and other learning activities and performance development as required.
  • Recognise own strengths and areas of expertise and use these to advise and support others.

Requirements and prospects

Desired skills

  • Experience of handling telephone enquiries and reception duties (essential)
  • Experience of dealing with members of the public and people on all levels (essential)
  • Experience of MS Office and e-mail systems (essential)
  • Experience of SIMS and FMS (preferred)
  • Excellent interpersonal skills and willingness to learn from the team
  • Excellent verbal and written communication skills including ICT (essential)
  • Budget management (preferred)

Personal qualities

  • Willingness / ability to work as part of a team (essential)
  • Attention to detail and accuracy (essential)
  • Willingness to maintain high standards of professionalism (essential)
  • Excellent timekeeping (essential)
  • Self – motivated with a positive attitude.

Qualifications required

Good basic education to GCSE or equivalent (A-C Maths/English essential)

Level 2 NVQ administration or equivalent.

Future prospects

The opportunity to apply for jobs Level 4 Management

Things to consider

Willingness to undertake any relevant development All essential attributes will be tested as part of the interview or application process. The successful candidate will be required to undertake an enhanced DBS and comply with the Boroughs equal opportunities, health and safety and safeguarding policies. Please note that applicants who meet the criteria will be required to attend an information session in Leyton, E10 5NR on Tuesday 25th July 2017 at 2pm. The successful applicant will be required to work during the school terms and take any leave during the school holidays.

About the employer

A friendly and busy primary school. A school that is forward thinking, offering high quality education to children within Waltham Forest from diverse communities. Excellent professional development opportunities provided by this employer. A supportive employer who is keen to develop their workforce through the apprenticeship programme.


Thorpe Hall Primary School


123 Hale End Road


E17 4DP

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Training provider

On the job training

Btec Level 3 Diploma in Business Administration

Employment Rights and Responsibilities


If you don't already have GCSE A- C or equivalent  in maths, English and ICT , you will be required to work to the following  functional skills :

Maths level 2

English level 2

ICT level 2

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by WALTHAM FOREST LONDON BOROUGH COUNCIL


Harpal Rull 07740046122

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Closing date: 24 Sep 2017