Customer Service Executive Level 2 Apprenticeship Selkent Fastenings Ltd

We are looking for someone that enjoys working in a busy environment in a team and can thrive under a little pressure. As a customer service assistant you will answer calls from our customers in the building trade provide quotes and start the order process.

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Closing date: today

Apprenticeship summary

  • Weekly wage


  • Working week

    5 days a week Working hours) 08:30 – 17:30

    Total hours per week: 40.00

  • Apprenticeship duration

    14 months

  • Possible start date

    25 Sep 2017

  • Date posted

    03 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    2 available

To join the Dynamic Customer Service Department and ensure its smooth and effective operations on a day-by-day basis.

We try to make work fun and want you to enjoy being here.

You will be financially well rewarded with several bonuses and perks such as free lunch every work day.

  • To ensure all incoming sales inquiries and orders are given an “unbelievable level of service”, exceeding performance standards.
  • Arranging meetings.
  • Answering telephone calls.
  • Handlindling.

Your primary job will be to answer incoming phone enquiries, action quotes and process orders.

Requirements and prospects

Desired skills

  • Computer Literate
  • Great verbal and written communication skills
  • Team player
  • Customer service focussed

Personal qualities

  • Confident
  • Personable
  • Positive
  • Motivated
  • Polite

Qualifications required

Maths/ English A-C or eqivelant 

Future prospects

Upon completing the apprenticeship, there will absolutely be the opportunity to offer a full time post

Things to consider

You will be reviewed at regular intervals and rewarded for good progress in your apprenticeship. We also operate several bonus schemes and a free lunch every day. We may ask you to undergo a short period of work experience as part of our selection process.

About the employer

Lewisham based company providing site consumables to the construction industry. An established construction supplier company. Trading since 1985.


Selkent Fastenings Ltd


Willow House

12-24 Willow Way


SE26 4QP

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Training provider

Customer service level 2 NVQ

Functional skills 

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Bromley College of Further & Higher Education


sarmin islam 0208 295 7070

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Closing date: today