Sales Support Executive Apprentice Psa Parts Ltd

Customer Services & Office Administration - Duties include order entry, answering calls & emails from customers concerning product pricing, delivery dates for existing orders & requests for product return authorization. Database maintenance, calling existing customers who have not ordered for three months & reintroducing the company.

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Closing date: 27 Oct 2017

Apprenticeship summary

  • Monthly wage

    £800.00

  • Working week

    Office hours are 9.00-5.30pm Monday - Friday

    Total hours per week: 35.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    30 Oct 2017

  • Date posted

    03 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001263373

The candidate would have proven track record in Customer Services and Office Administration. Duties would include:

  • order entry
  • answering calls and emails from customers concerning product pricing
  • delivery dates for existing orders
  • requests for product return authorization
  • database maintenance
  • calling existing customers who have not ordered for three months and reintroducing the company.

Requirements and prospects

Desired skills

  • Punctual & Reliable
  • Good oral & written communication skills
  • Good team player
  • Be able to use own initiative

Personal qualities

  • The right attitude, work ethic and good customer service skills 

Qualifications required

  • GCSE Maths & English (A-C) or equivalent are desirable but not essential 

 

Future prospects

The completion of your apprenticeship would lead you into full-time employment

About the employer

PSA Parts Ltd, Colliers Wood, SW19 2PX Formed in 1988, PSA Parts Ltd is a leading European distributor of IT spare parts and power accessories. We supply both the trade and the end consumer markets, supplying products directly from our offices in Colliers Wood SW19. We currently employ approximately 55 staff, 22 of whom are in the Sales Department. The position is office based, at our premises in Colliers Wood, South West London. Colliers Wood Tube Station is within a 10 minute walk of the office. Office hours are 9.00-5.30pm Monday - Friday

Employer

Psa Parts Ltd


Training provider

We offer our employee’s quality training (including fully supporting endeavours to achieve an QCF level 2 or 3) and continued personal development, 

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

SUTTON AND DISTRICT TRAINING LIMITED

Applications for this apprenticeship are being processed by Sutton & District Training Ltd

Contact

Matt Stay 0208 687 5225 matt.stay@suttondistrict.co.uk


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Closing date: 27 Oct 2017