Financial Services Apprenticeships with IFDS Ifds Financial Services Limited

A fantastic opportunity to join one of the fastest growing and largest employers in Essex! Join us as an Apprentice with full training and support from day one!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday-Friday, 9:00-17:00

    Total hours per week: 37.50

  • Apprenticeship duration

    18 months

  • Possible start date

    11 Nov 2017

  • Date posted

    28 Jun 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    10 available

  • A fantastic opportunity to join this fast-growing, global financial services company with full training and support from day one.
  • Fully paid permanent contract and Apprenticeship leading to a Level 3 NVQ qualification and the industry recognised IOC stage 1, 2 & 3.
  • All training is via E –Portfolios/webinar/on the job. No attendance at college.
  • The Complaints Team oversee the administration of all complaints received by IFDS for their clients, these are resolved by telephone or letter whilst complying with SLA’s and Regulatory requirements.
  • The team also ensure record complaint related data and supporting documentation for both internal and external customers. We handle Complaints relating to Unit Trusts, OIECs, Investment Trusts, ISAs, Pensions and Insurance Products across a number of different systems.

Requirements and prospects

Desired skills

  • Ability to investigate, summarise and express findings in writing or verbally
  • Good proven letter writing skills
  • Ability to work as part of a team
  • Good personal organisational skills to administer complaints within SLA
  • Intermediary knowledge of Microsoft Word and Excel

Personal qualities

  • Attention to detail
  • Ability to work under pressure within tight timescales
  • Excellent communicator in writing, by telephone and face to face

Qualifications required

3 A Levels grades A*-C in relevant subjects e.g. Maths, English, Business or equivalent and 5 GCSES grades A*-C or equivalent

Future prospects

As a global, award-winning organisation with a reputation second-to-none and a long-standing culture of development and progression we offer a local role with a global reach – and all the rewards and benefits that you would expect working for an industry-leader. In addition, IFDS is proud to offer our staff a full Career Development toolkit.

About the employer

The leading third party administrator and transfer agency. International company, leading supplier of IT services. Global joint venture between state street and DST ventures. As a family, we are now the largest administration and technology outsource provider in Canada, the UK and the USA respectively, with our market share continuing to grow throughout the rest of Europe and the Asia-Pacific region. No other supplier has such as focus on the industry, nor has anyone this level of global reach.


Ifds Financial Services Limited


Paragon House

Coval Wells



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Training provider

As an Investment Operations apprentice with BPP Professional Apprenticeships, you will complete the CISI IOC (Chartered Institute for Securities and Investment – Investment Operations Certificate) at Level 2 or 3. The completion of the IOC will be completed via a combination of tutor support and the Online Classroom Live platform. Apprenticeships will include the QCF (Qualification and Credit framework), Technical Certificate Employments rights and responsibilities workbook and Functional skills (if required).

Apprenticeship framework

Providing Financial Services

Training provider

BPP Holdings Ltd

Applications for this apprenticeship are being processed by BPP Professional Education


Thomas Collier

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2017