Customer Service Apprenticeship The Cashroom

This is a fantastic opportunity to work for an expanding company at their brand new offices in Skelmersdale. The initial roles will be to work within the legal cashiering world, which is a regulated sector, and full training will be provided.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage

    £135.00

  • Working week

    35 hours p/w - Mon - Fri 9-5

    Total hours per week: 35.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    03 Oct 2017

  • Date posted

    14 Jul 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001261988

  • Positions

    2 available

This is a fantastic opportunity to work for an expanding company at their brand new offices in Skelmesdale

They provide outsourced legal cashiering, payroll, management accounting and finance director services to small, medium and large law firms throughout the UK.

There are a number of potential routes within The Cashroom, due to the existing and strategic rapid growth.

The initial roles will be to work within the legal cashiering world, which is a regulated sector, and full training will be provided.

Typical duties will include;

  • Providing excellent Customer Service
  • Using the telephone system
  • Dealing with queries over the phone and via email
  • Using IT systems
  • Sending out information to Customers
  • Producing documents using Microsoft Packages

Requirements and prospects

Desired skills

  • Strong numeracy skills
  • IT literate
  • Methodical and with an attention to detail Interested in developing a career in legal accounts
  • Good communication skills

Personal qualities

  • Keen to learn
  • Reliable
  • Punctual
  • Hardworking

Qualifications required

  • GCSE English and Maths at Grade C and above (or equivalent)

Future prospects

Full time, permanent position on successful completion of the Apprenticeship for the right candidate. There are also great opportunities to progress within this growing company.

Things to consider

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.50 per hour from 1st April 2017. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

About the employer

The Cashroom provides all the legal cashier services typically provided by a cash room to a firm of lawyers, the difference is that ‘your’ cashiers are employed by us and work remotely from our offices. Economies of scale allow us to provide a cost effective cash room solution that is efficient and fully compliant with SRA Accounts Rules.

Employer

The Cashroom

Address

Maple View

White Moss Business Park

Skelmersdale

WN8 9TG

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Training provider

  • Customer Service Apprenticeship Level 2 (BTEC Diploma) 
  • Functional Skills in English and Maths (if needed)
  • Full ’On the Job’ training to be provided

Apprenticeship framework

Customer Service

Training provider

NCG

Applications for this apprenticeship are being processed by West Lancashire College

Contact

Vicky Heyes 01695 52490 vicky.heyes@westlancs.ac.uk


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Closing date: 30 Sep 2017