Business Administration Apprenticeship INNOVATE CORPORATION LIMITED

We are looking for a highly motivated and enthusiastic candidate to join the office Core Team which is an administration support function for our UK Operations Team and Management. The Core Team works in a fast paced and dynamic environment so the ability to multi-task and manage a range of responsibilities is key.

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Closing date: 26 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    40 Hours - 9.00am - 5.00pm Monday to Friday

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    02 Nov 2017

  • Date posted

    15 Jun 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

This is a fantastic opportunity to work within an established and highly supportive team.  You will receive full training, guidance and support to assist you on your learning journey to ensure you successfully achieve an Apprenticeship in Business and Administration.

Duties to include:

  • Sourcing staff and cover for locations over the UK.
  • Sourcing quotations for customers.
  • Ensuring customer satisfaction standards are maintained  .
  • Tracking of employee and customer data.
  • Production of letters.
  • Communicating directly with customers.
  • Accurate updating of client records.
  • Handling telephone enquiries and messages.
  • Speaking with employees via telephone.
  • Resolving day to day issues.

Requirements and prospects

Desired skills

  • Experienced using Word, Excel, Outlook
  • Excellent verbal and written communication skills
  • Must be proficient in IT
  • Well organised and able to follow and eventually write a process flow
  • Strong work ethic required
  • Communication skills, experience in communicating with clients and other team members
  • Able to work alone and use own initiative to ensure all work is completed when requested
  • Must be able to work as part of a team, assisting where required
  • Willingness to respond to change and adapt quickly when required
  • A positive attitude with a flexible working approach

Personal qualities

  • This role requires a highly organised candidate and ability to work well under pressure.  You must be able to take responsibility for your own duties and perform them to the very highest standard.
  •  You will work as part of a team and will be expected to support your team members when required.
  • Must be punctual and reliable – attendance is key.
  • Positive can-do attitude.
  • Organised and be able to follow and eventually write a process flow.

Desirable:- (full training will be given)

  • UK Driving License (not essential) and/ or knowledge of the country.
  • Experience with ACT or other CRM software.

Qualifications required

  • Good standard of education.

Future prospects

Excellent opportunities to progress with the employer. This is an excellent role if you're looking to launch your career within the world of business and there's the chance of progression for the right person. Once you have successfully completed this Apprenticeship, there may be a permanent role that you can progress onto. You can also develop your skills further and use your technical experience and knowledge gained to progress on your learner journey in the business sector. You will receive a structured learning and development programme with the very best training and support throughout your Apprenticeship journey.

About the employer

Innovate strives to develop long term relationships with the market leaders to provide excellence in all sectors. Through our unique operating system, we deliver lean processes with the everyday goal of providing our partners efficiencies throughout the business, a quality solution & ensuring safe & eco- friendly working environments. Innovate deliver integrated facility management solutions that are safe, reliable & cost effective. Our bespoke systems and best practices guarantee results to our customers. Our excellent facility management service distinguishes us from other facility management providers. Couple this with our dedicated Recycling and Waste Management service gives Innovate a unique stance in the market place where we understand and can deliver on both internal lean manufacturing challenges as well as sustainable environmental objectives. The rebranding to Innovate Corporation Ltd represents an exciting new chapter for our company and for our customers. Our unwavering focus is on delivering a fantastic customer experience and creating value for money sustainable cleaning solutions. The new ownership provides long-term stability and support to help Innovate, invest for growth and accelerate our transformation strategy to drive industry-leading innovation. We provide unequalled capability and expertise to the UK market. Our standardised and structured approach to the business results in an industry-leading ability to deliver the best value to our clients.





Eton Business Park Unit 30

Eton Hill Road


M26 2ZS

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Training provider

  • Intermediate Apprenticeship in Business Administration is a work-based –QCF Level 2 Diploma in Business Administration .
  • Technical Certificate in Business Administration .
  • ERR Employment Rights and Responsibilities workbook.
  • PLTS – Personal Learning and Thinking Skills.
  • Level 1 Functional Skills in Mathematics.
  • Level 1 Functional Skills in English.
  • Level 1 Functional Skills in ICT.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Learning Unlimited


Recruitment Team 0161 244 9443

Before you apply

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Closing date: 26 Oct 2017