Apprentice Receptionist Real Friends Salon Ltd

This is an exciting new receptionist role, for an established hair salon based in Ilford.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    5 days a week, 10.00am - 6.00pm. Shifts TBC.

    Total hours per week: 32.00

  • Apprenticeship duration

    14 months

  • Possible start date

    06 Oct 2017

  • Date posted

    15 Jun 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Greeting customers
  • Make and answer calls
  • Booking appointments
  • Offer refreshments to clients on arrival
  • Welcoming clients
  • Ensuring the reception area is kept clean and tidy
  • Sending and receiving messages through social media
  • Stock take
  • Dealing with new clients, complete registration process and follow up with courtesy call
  • Assist hairdressers when necessary

Requirements and prospects

Desired skills

  • Customer services
  • Knowledge of IT is essential

Personal qualities

  • Well presented
  • Motivated
  • Friendly

Qualifications required

  • Some experience of IT would be desirable.
  • Some experience of working with the public is desirable.

Future prospects

The successful candidate will have the opportunity to progress on to an Assistant Manager or Managerial role, upon completion of apprenticeship.

Things to consider

Weekends - you will work Wednesday, Thursday, Friday and Saturday.

About the employer

We are an established hair salon based in Ilford


Real Friends Salon Ltd


12 Clements Road



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Training provider

  • Level 2 Diploma in Customer Services
  • Functional Skills Level 1 in Maths and English

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Newham College of Further Education


L Parsonage 02082574586

Before you apply

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Closing date: 30 Sep 2017