Apprentice Customer Service Assistant Autoworld Bolton Limited

This role will involve providing varied customer service duties in a busy office environment in Bolton.

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Closing date: 19 Oct 2017

Apprenticeship summary

  • Weekly wage

    £140.00

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    30-40 Hours per week

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    20 Oct 2017

  • Date posted

    15 Jun 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001252241

  • Positions

    1 available

Duties include - 

  • Selling products
  • Advising customers on the products and their benefits
  • Working towards individual and team targets
  • Speaking to customers via the telephone and face to face
  • Answering any customer queries 
  • Meeting and greeting customers when entering the business
  • Follow communication procedures, guidelines and policies
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Assist other staff members with daily tasks

Requirements and prospects

Desired skills

The employer has not stated any desired skills.

Personal qualities

The successful candidate will be confident on the telephone and have a strong work ethic.

Qualifications required

The employer has not stated any desired qualifications.

Future prospects

The employer has not stated future prospects.

Things to consider

The candidate should consider whether the position is for them before applying.

About the employer

Autoworld Bolton Limited is a company that specialises in car parts and car accessories.

Employer

Autoworld Bolton Limited

Address

101

Tonge Moor Road

Bolton

BL2 2DL

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Training provider

The successful candidate will complete an Intermediate Apprenticeship in Customer Service including Functional Skills in Maths and English.

Apprenticeship framework

Customer Service

Training provider

APPRENTICE TEAM LTD

Applications for this apprenticeship are being processed by APPRENTICE TEAM LTD


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Closing date: 19 Oct 2017