Apprentice Branch Administrator Swetenhams

This is fantastic opportunity to train with a renowned and forward thinking National Estate Agents who have chosen to invest heavily in the right candidate to drive their business to the next level. You will receive constant support throughout your apprenticeship.

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Closing date: 01 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    5 days out of 7, Monday - Saturday - 08:30 - 18:00

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    09 Oct 2017

  • Date posted

    02 Jun 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • At the beginning of your apprenticeship, you will spend most of your time shadowing experienced members of the branch to give you a clear insight on the smooth running of the business on a daily basis.
  • You will answer incoming telephone calls and either direct them to the correct person or take a message and pass it on at a relevant time.
  • You will make and arrange window cards so the business windows are always up to date with the most recent properties for rent/sale.
  • You will arrange viewings via the telephone or face to face for customers' tenants or landlords.
  • You will ensure the branch is tidy and presentable at all times in case there are any visitors.
  • You will file, scan and photocopy documents on a daily basis.
  • You may be required to assist with the viewings on properties.

Requirements and prospects

Desired skills

  • Previous sales and/or customer service experience is desirable.
  • Ability to work under pressure with minimal supervision.
  • Ability to remain calm and professional at all times.
  • Highly organised and enthusiastic.
  • Excellent written and verbal communication skills.
  • Ability to develop and maintain internal/external relationships.
  • Ability to effectively and efficiently use Microsoft Office, specifically Word and Excel.
  • Team player.

Personal qualities

  • Professional and flexible.
  • Driven and positive.
  • Have a genuine interest in working within estate agency.
  • Ability to manage stress.
  • Well presented, polite, tactful and friendly.

Qualifications required

  • English and Maths at grade A – D or equivalent are desirable, but not essential.

Future prospects

Upon completion of the apprenticeship, this company will be looking to keep the apprentice on full time. There will also be the potential to progress onto higher level apprenticeships.

About the employer

Swetenhams, your local estate agent in Cheshire with 5 offices. Every year we help thousands of customers to buy, sell, rent or let their properties as well as deal with the behind the scenes requirements such as mortgages, conveyancing, surveys, energy performance certificates and much can all be done through us! Our marketing can include audio tours and for high-end properties we have our Select Homes service, contact your local office to find out more about our marketing packages we can offer you. Swetenhams are also part of the Sequence Group, a national award-winning estate agency with over 290 offices, want to find out more?





Main Street



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Training provider

  • Full Business Administration Apprenticeship incorporating NVQ, where evidence will be gathered to build a portfolio showing your competency within the role.
  • Functional Skills to include Maths, English & ICT where portfolio work will be completed along with a tested part for both (where applicable).
  • Complete a Technical Certificate to underpin your knowledge of working in the sector,this also comes with a tested part.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by BABINGTON BUSINESS COLLEGE LIMITED


Stacey Hall

Before you apply

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Closing date: 01 Oct 2017