Apprentice Retail Supervisor Phase 8

Do you have a passion for retail, fashion or even delivering excellent customer service? Phase Eight are looking for an Apprentice Retail Supervisor to join their team and study towards their Retailer Apprenticeship.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 Sep 2017

Apprenticeship summary

  • Weekly wage

    £236.40

  • Working week

    30 Hrs PW inc Weekends. Shifts TBC .

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    02 Oct 2017

  • Date posted

    05 Jun 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001243834

  • Positions

    1 available

Phase Eight was first established by Patsy Seddon in London in 1979. As a mother with young children Patsy found buying practical and fashionable clothing that was both affordable and sophisticated impossible. In response she began designing her own pieces and launched ‘Phase Eight’ in a small boutique in Wandsworth Common. The name originated from a combination of P. Hayes, Patsy’s maiden name, and the address of our first shop, 8 Bellevue Road. 

Over the years we have maintained the same core principles developed by Patsy - an original, design-led brand offering a personal shopping experience to customers looking for beautiful and affordable casual, day, work and occasion wear.

In the last 10 years we’ve grown significantly and now have over 430 stores and concessions globally. Our brand’s strength is found in its originality - exclusive designs, beautiful fabrics, unique prints and a design philosophy that transcends all ages. 

You will be responsible for generating sales by delivering outstanding customer service and maintaining exceptional standards,
providing a world class shopping experience that means our customer returns again and again. To support the management team to ensure the profitability of the store/concession and drive sales through effective management and communication with the team.

Your daily duties will include: 

Sales

  • Actively sell in a professional and friendly manner
  • Achieve sales goals by demonstrating a passion for retail, the product and our brand
  • Confidently introduce our full range of products & services
  • Participates in sales initiatives and ensure team are aware of all opportunities to potentialise sales

Service

  • Provide an inviting and welcoming atmosphere for our customers
  • Engage with our customers, to exceed their expectations and build customer loyalty
  • Make the customer experience fun
  • Promote a customer focus within the team
  • Maintain knowledge of competitor sales and activity

Product

  • Maintain an in-depth knowledge of our product in order to aid our customers fashion needs
  • To provide accurate and informative product knowledge including the features and benefits of the products available
  • Promote the brand, products and services at all times

Operations

  • Ensure sales transactions and all cash handling procedures are processed with care and attention in line with Company policy
  • Adhere to stock control procedures and highlight any areas of improvement to line manager
  • Maintain the health and safety of colleagues, customers and contractors
  • Support the management team in ensuring the team are trained and understand all till and cash handling procedures

Teamwork

  • Work as an effective part of the store and regional sales team
  • Demonstrate flexibility in order to meet store needs
  • Support Style Consultants with learning and development needs
  • Support all team members in achieving team goals through professional and effective relationships
  • Communicate team goals and objectives in the absence of your line manager

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Retail experience would be beneficial 
  • Ability to work on own initiative as well as part of a team
  • Planning and Organisation Skills
  • Commercial Awareness

Personal qualities

  • Sales and target driven
  • Customer Service Focused 
  • Passion for fashion
  • Strong work ethic
  • Highly Motivated

Qualifications required

No previous qualifications required.

Future prospects

Ongoing training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

Things to consider

This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week). For more information visit: www.gov.uk/national-minimum-wage-rates

About the employer

In the last 10 years we’ve grown significantly and now have over 430 stores and concessions globally. Our brand’s strength is found in its originality - exclusive designs, beautiful fabrics, unique prints and a design philosophy that transcends all ages.

Employer

Phase 8

Address

35 High Street

Harpenden

AL5 2RU

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Training provider

  • Retailer Apprenticeship 
  • Functional Skills in Maths
  • Functional Skills in English
  • Functional Skills in ICT

Apprenticeship standard

Retail > Retailer

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd


Employer's Application Instructions

Please click on the link to apply


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 Sep 2017