IT Technician Apprentice - 11563 TRL TECHNOLOGY LIMITED

This is a fantastic opportunity for an ambitious individual to join an exciting and vibrant company. Apply now and don't delay!

Sign in to apply

Closing date: 01 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday, 9:00 - 17:30

    Total hours per week: 37.50

  • Apprenticeship duration

    14 months

  • Possible start date

    15 Oct 2017

  • Date posted

    02 Jun 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Main Duties

  • Providing basic IT support activity
  • Proving first line support via IT Helpdesk
  • Deploy and collect IT equipment as required
  • Ensure personal and team objectives are met
  • Help maintain organisations IT capability
  • Day-to-day IT support
  • Manage internal customer relations and ensure service excellence
  • Actively contribute to maintaining the IT department overall SLA of 90% on full in time
  • Maintain records pertaining the assignment and location of IT equipment
  • Preparation of company PC’s
  • Installation of software on customer PC’s
  • Deployment and set up of PC’s

Requirements and prospects

Desired skills

  • Qualities/ requirements
  • Organised
  • Team player
  • Committed
  • Honest
  • Flexible
  • Communication skills

Personal qualities

An enthusiastic and professional attitude and commitment to learning new skills.

Qualifications required


This apprenticeship is degree level and as such, a successful candidate will need to have gained or be predicated 3 A Levels, with at least one related to a STEM (Science, Technology, Engineering, and Mathematics) subject.

Future prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks.

Things to consider

Benefits Upon successful completion of the apprenticeship, L3 TRL will find a suitable position for the candidate within the company.

About the employer

You may not have heard of us, however we have an exciting career opportunity here at L3 TRL. If you enjoy working on different tasks every day, being part of a team, solving real life problems that help save lives and want to work with a market leading company, then continue reading! All of our apprentices have the opportunity to develop their knowledge and career path at L3 TRL. If you’d like to take a step into a career where what you do matters, we have opportunities which will challenge and excite in equal measure. L3 TRL is an award winning and industry leading engineering company, creating advanced electronic systems which help to protect people, assets and nation states from ever evolving threats in critical cyber and battlespace environments. In short, we make the world a safer place by always being one step ahead.





Shannon Way


GL20 8ND

You must have JavaScript enabled to view a map of the location

Training provider

Programme duration:

  • L3 & L4 total: 31-39 months
  • Part 1 – Level 3 apprenticeship: 13-15 months
  • Part 2 – Level 4 apprenticeship: 18-24 months

Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.

Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider


Applications for this apprenticeship are being processed by QA Limited



Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.

Sign in to apply

Closing date: 01 Oct 2017