Customer Service Assistant Apprentice The Witterings Health Centre

The Pharmacy is situated in the Witterings near Chichester, The role is that of a Customer Service Assistant Apprentice working with the Pharmacist selling and advising on health care products. The role also offers full training .

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Closing date: today

Apprenticeship summary

  • Weekly wage


  • Working week

    32 hours a week, Monday to Saturday between 9am -5pm

    Total hours per week: 32.00

  • Apprenticeship duration

    12 months

  • Possible start date

    28 Sep 2017

  • Date posted

    01 Jun 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    2 available

In this role your duties will be:

  • Working as a Customer Service Assistant, Serving customers and advising on Health Care products.
  • Delivering excelent customer service at all times
  • After Training Till work.
  • Taking payments
  • Learning products
  • Re stocking on a daily basis.
  • Communicating with the Pharmacist with regards to medicines and other products.
  • Maintaining the hygiene standards of the Pharmacy.
  • Working under direction of the Manager in all aspects of the day to day job role.
  • Ordering of Stock with the Manager.
  • Checking Prescriptions.

Requirements and prospects

Desired skills

  • A good attitude to people
  • Real willingness to learn
  • Committed attitude
  • Ability to work well in a team.

Personal qualities

  • Personable and approachable.
  • Good Manners are crucial.

Qualifications required

GCSEs Maths and English C Grade or equivalent 

Future prospects

his could lead to a full time role on completion of a satisfactory probation period an industry recognised level 2 Apprenticeship Qualification.

Things to consider

This is a demanding role, you will need to be able to work under supervision and also think on your feet. The Location is on a good bus route. The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week). For more information visit:

About the employer

The Pharmacy is situated in the Centre of the Village. Witterings Pharmacy has been established since 2003 and the Pharmacist employs 17 members of staff who work shifts of six hours. The job is varied and busy as this is the local pharmacy for doctors and patients in the local area.


The Witterings Health Centre


Cakeham Road


PO20 8BH

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Training provider

One to one training and support will be provided by Smart Training alongside robust and structured on the job training.

Smart Training and Recruitment to deliver the full apprenticeship framework in Customer Service L2 to include:

  • Technical Certificate
  • ERR
  • Functional Skills in Maths and English as required

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Smart Training & Recruitment

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Closing date: today