Advanced Customer Service and Business Administration Apprenticeship - INX International UK Ltd Inx International UK Limited

This is an excellent opportunity for you to develop customer service and administrative skills within a busy, global manufacturing organisation.

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Closing date: 24 Sep 2017

Apprenticeship summary

  • Weekly wage

    £159.00 - £238.00

  • Working week

    Monday to Friday, usually 9.00am to 5.00pm. Includes a 30 minute unpaid lunch break

    Total hours per week: 37.50

  • Apprenticeship duration

    2 years

  • Possible start date

    02 Oct 2017

  • Date posted

    31 May 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001240592

  • Positions

    1 available

This is an excellent opportunity for you to develop customer service and administrative skills within a busy, global manufacturing organisation. You will be supported in the workplace and your duties will include:

  • To assist in the management of orders through data entry, liaison with the credit department, customer liaison and filing
  • To provide administration support to mini plant processing through data entry, record keeping including creation of and updates to orders, cost estimates etc.
  • To undertake billing and related functions including the timely and accurate distribution of invoices, maintenance of records and files
  • Customer service – to liaise with colleagues and external contacts to expedite and trace missing or delayed shipments; and to examine relevant records to obtain facts relating to customer issues
  • Keep SAP (Business Application Software) reports up to date and error free
  • To assist with general reception duties, filing, answering the telephones
  • Work with Microsoft Office applications such as Word and Excel

Requirements and prospects

Desired skills

  • Good communication skills
  • Word and Excel knowledge
  • Good literacy and numeracy skills

Personal qualities

  • Interpersonal Skills
  • Confidence using the telephone
  • Good accuracy and attention to detail

Qualifications required

  • 5 GCSEs (or equivalent)  grade A*-C inc Maths, English and Science

Future prospects

We are looking at the possibility of apprentices being part of our succession planning and therefore there is a chance of long term career progression, although no position is guaranteed at the end of the apprenticeship.

Things to consider

If aged 18-20, your hourly rate in the 1st year of the apprenticeship will be £4.25, increasing to £6.35 in your 2nd year.

About the employer

INX manufactures printing inks principally to the beer, beverage and flat sheet metal industry, and also the packaging industry. The INX facility at Heywood features the most efficient ink producing equipment for two-piece and three piece metal decorating inks.

Employer

Inx International UK Limited

Address

Hareshill Distribution Park

Hareshill Road

Heywood

OL10 2TW

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Training provider

  • Level 3 Diploma in Business Administration

Apprenticeship framework

Business and Administration

Training provider

COGENT SSC LIMITED

Applications for this apprenticeship are being processed by Cogent Ssc

Contact

Chloe Barrow 01925515248 chloe.barrow@cogentskills.com


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Closing date: 24 Sep 2017